The room looked nothing like the pictures. The comforter on the bed was dirty and smelled so I requested a new 1 and it had burn holes all over it. The room wasn’t as clean as it should’ve been and the furniture was so old and coming apart. There was a AC/heater unit in the wall that didn’t work and you could feel cold air coming in from outside. You couldn’t adjust the heat. I’d never recommend anyone stay there!

Average location

First... don't know how red roof inn wants their name on this property. Worst room I have ever stayed in. Room light fixtures have no covering, room was dirty and disgusting, bedding was pitiful and mattress was plain land fill material... Way over priced to be uncomfortable for a night Didn't know could post pics or would have .

It was the worst hotel I have ever checked into, and checked out within 30 minutes after checking 2 different rooms. Nasty, Nasty place, it stunk and was dirty.

Woke up in the middle of the night and saw roaches running across floor. LEFT IMMEDIATELY!! Completely disgusted. Will request refund

Floors were dirty. They may have been swept but not mopped. The night clerk I had for check in was awesome

The room had a nice smell. King size bed was just right for my daughter and I.

Room was incredibly dirty and there was a bad smell. Mosquitos in bedroom. Area was not safe and was noisy and congested.

good

The room was dirty, bugs all over also furniture is too dirty and old.

Phone didn't work, had to go to office for questions to be answered, outlets didn't work, had to run the water for a long time to get warm never got hot. Commercial on tv is a lie because we got no amenities and no fridge or microwave because we were in a king room. It makes no difference what I say because you were a decent hotel now it's worse there. Won't see me again which makes no difference to you

Would have liked a frig/microwave in our room but not sure where it would fit as room was small.

Furniture was damaged

There was nothing about this property that I enjoyed. The front staff seemed that they did not care about myself and my guest as we were checking in. The room was atrocious; dirty carpets, hair in the bed and on the sheets (including new sheets that we were given), a large brown stain on the mattress itself as well as the comforter, burn holes in the comforter (this was supposed to be a smoke free room), the dresser was missing a drawer, the deadbolt was broken (was actually not even there), we were left with wet towels, and the bathroom was a mess. My guest and I had gone to purchase our own cleaning supplies as it was just one night that we would be staying and were going to tough it out. Once we had gotten back, we determined that the room was just too unsanitary to stay in for even one night. When I had requested a refund, I was rejected. This room was not worth $100, I would not recommend staying here.

Hotel was nice, along with the service desk. Polite and helpful. The room was clean, but the mattress needs replaced, plus A drawer in the dresser was missing. Saw no bugs. Restaurants and gas close by. Would definitely stay again.

Needs a lot of repairs

Could definitely use a deep clean! Towels and bedding seemed clean but the floor was sticky and grimy…. Service was friendly though.

Dirty room hair in the tub

Staff was friendly but the room was dirty and in poor condition. The shower curtain smelled so bad as if people had been peeing on it. Under and around the bed looked not to have been vacuumed in some time. The floor was sticky and the carpet was gross. It did not have bed bugs but did have ants. It was a place to sleep but would not take the wife or young kids there.

Horrible place to stay with a family. Unsafe.

They gave me a standard room with a broken door handle. Stains on my comforter , replaced it with another comforter that had cigarette burns. Lights barely worked, and rug full of crumbs that was suppose to be vacuumed. The lady who suppose to clean the rooms got in trouble by the boss about not having rooms together because apparently she wanted to work the front desk, so the front desk lady started harassing , walking past our door making comments trying to start arguments. There were trash and smoke products , condoms , liquor bottles all outside the balcony, steps and walkways . Terrible.

Cigarette butts and gum on the floor in the room - smelled like a dirty sock

Property was clean outside

To say this room at this hotel was a horror show would be an understatement. We checked in and opened the door to our room. First thing was the smell of filth and stale cigarettes. Then the details emerged. The room was filthy. The light switch near the door had splatters of something on it. The floor was splattered. The chair has unknown substances on them. The counters were visibly filthy. Then the eye travels upwards over dirty walls to see the splatter on the heating. Is it blood? Candle wax? Something else? There was debris and splatter on literally every surface in the room. The sheets were torn. The towels had something on them. The shower curtain was dirty. There was black something (mold?) built up in the shower. The baseboards were coming off and there were bugs. There was hair in the bathroom. The dresser was missing a drawer and the drawers that were there had black debris that looked like bed bug feces. And there was a small dead bug that looked like a bed bug. There was more of this debris and trash in the top drawer. The room was missing a trash can. That is no matter though because it appears that you’re supposed to just use the dresser. Housekeeping must have missed that memo because they didn’t empty the trash from the prior occupants. The front desk clerk seemed unmoved by the photos and descriptions of the room. I discussed my concern for bed bugs. She offered another room but bugs are not confined to one hotel room. Where there is one there’s more

Upon check in your front desk lady was getting screamed at by someone who was clearly on some type of drug. Your employee handled it as best she could, but the fact that that’s the first thing you see? Wow. Then getting to the room- there was debri all over the floors. The linens were soiled and there was a leak in the corner of my room. There were people selling drugs in the parking lot and from their rooms. Random knocks on my door from men looking for women. Overall not happy at all with the property or my stay. Remodeling my home so I had no choice but to follow thru with my reservation due to the fact that I have a dog. I’ve used red roof numerous times at numerous locations in the nation, and have never run into the things I did there.

Overall good. Check in person was excellent. Thank you

Used to love this place before the pandemic, but I've stayed here the last two years, and it's definitely gone downhill. This time, the floor was greasy and sticky, and the toilet flushed - but poorly. On the plus side, the staff is super nice, and the gentleman noted down my concerns seriously at check-out. I think I will need to look for somewhere else the next time I go through.

The room was not cleaned. Filthy under the bed (tons of animal hair, pop bottles, dirt), bed had a stain on the sheets andbwe were upgraded to a accessible room that was really a downgrade. Zero water pressure and we had couch throw pillows as bed pillows. Not the best red roof Ive stayed in

This is the worst motel I have ever stayed in. No maid service, we had to get our own towels. When I checked out a day early I was told that they could not print the bill since I booked on Expedia and that any refund should go through Expedia. I did not believe them. Not up to Red Roof Inn Standards.

Please don’t stay here for the love of god don’t stay here it was dirty housekeeping never came to give clean towels the power outlets didn’t work there was bugs everywhere in the room. The room was supposed to be non smoking and there was smoke seeping in from everywhere oh and our keys to the room kept malfunctioning so we had to keep going back to the front desk to get them fixed it was absolutely the worst stay of my entire life.

Nice place to stay

If I could give this property/experience a 0, I would. When we checked into our room and got our keys, we went upstairs to find the room to our door slightly ajar. There was a strange man just loitering around our room as well when we noticed this. We went into the room to find hair in the sink and stains in the toilet. The room also smelled of cigarette smoke. The room was clearly not ready for us, and because of the door being open/the loitering man, we felt unsafe. My friend and I were attending the Taylor Swift concert that evening, and we were running behind. She was able to quickly book a room at a hotel across the street, and when we dropped our keys off at the front desk to tell the staff we would no longer be staying, they did not seem interested and did not ask questions. They did not seem concerned at all as to why we were cancelling our reservation last minute. They only refunded us half of our money because they mentioned Expedia only allows for one free night of cancellation. However, I spoke to Expedia about this a few days later, and they said that was not the case. This hotel is apparently a "hotel collect", and they are responsible for taking payment and issuing refunds. Expedia tried to negotiate with the front staff about getting the other half of my payment back, and they apparently were refusing to do so. Expedia was great with this situation, but the hotel...not so much. Do not stay here!!!!