Room smelled awful, chunky stain of unknown pink substance on the one arm chair in room. Toilet handle broken, sink didn’t drain (may have been source of foul smell). Dirty bandaid on floor of bathroom and someone’s used press-on nails under bedside table.

Ample parking, the check in was smooth, and it was easy to find our room, but once we got in, we were hit in the face with what smelled like very stale cigarettes attempted to be covered by Febreze or something. It looked like it hasn't been updated since the 70s, the beds were springy and firm, the shower pressure was mid, and the rust stains on the sink looked like a poop smear. We also saw ants in the bathroom, and you had to hold the toilet handle down for 15 seconds to flush. The light switches were like old kitchen timers, and not all of them worked. Walls are not sound proof, so we awoke to the dulcet tones of a family cursing at their toddler to put his f***** shoes on at 6am. Continental breakfast was bare minimum expectation, and the boxed milk was sour. Grabbed a banana to-go just to get out of there.

The ceiling had some mold

Shower pressure was low. Pre-billing my debit card for an extra two days that weren't requested was very confusing and front desk wasn't sure what happened and couldn't explain it to me. Only to say it would work out after a few days. Which it did..but was a big inconvenience to me. So some of my money was tied up in a pending area needlessly.

I had a lovely stay at Howard Johnson's last night. The check-in process was quick and easy. The room was large and well furnished. My bed was humongous and comfortable, everything was very clean, and breakfast was adequate. Some parts of the hotel could use a bit of an update (carpeting, bathrooms, etc.) It's still in good condition, perfectly livable. Super bright white bed linens and towels made a positive impression. I found the iron and the hair dryer very useful. My favorite part however was the location. Howard Johnson is located very close to downtown Amherst, UMass, and shopping. Lots of popular stores, such as Marshalls, Staples, Target, Michaels, Dick's, etc. are a minute away. Among them are all the grocery places, fast food places, and other conveniences. Although the hotel is close to the main road, it was quiet, peaceful, and very restful. I enjoyed my stay very much. Thank you!

Really gross old hotel

Clean,pretty,professional and quality

old motel, but well kept up. No grab bars for shower. How could you get away with this in Mass? Had suite, clean and comfortable.