The stay suited my purpose, a canceled flight necessitating an overnight stay. The room was well laid out, and the bed was clean and comfortable. The room was 'dated', with dirt/marks on the carpet, a well worn desk and combination bureau/microwave stand. The fan/light switch to the bathroom was broken and stuck in the 'ON' position.. The drapes were worn//torn/partially detached.

I was charged an extra $100 on my billing. I did not break, steal or move anything in the room. I have phoned over 10 times and only once was the phone answered. I have left 5 messages and have not been phoned back. The room did not have lamps in any of the work spaces. I think that this is a very corrupt operation

Used gum on table, vomit in sink, holes in wall, stains on sheets

Unfortunately this hotel is run down and no better then a $60 US motel but they charge you $200 US. 100% Non smoking hotel and the 1st room completely saturated with cigarette smell, and reeked of pot in the hallway. They moved us to a second room and were up front about the broken shower, but we found bugs in the bed. At this point my wife and I left and drove home exhausted. The good service part, the refunded our money. Stay away from this hotel. Renovations will not help, it needs to be demolished and rebuilt.

Old hotel needs some upgrades to carpets, walls, beds and bedding. Breakfast needs a revamp as well.

Called to inquire about airport shuttle, no answer the first time. Called back and found out no shuttle and the clerk hung up without saying goodbye. The hotel is older. I can see that some things have been repaired or are in the midst of being repaired but overall it looks rough around the edges for sure. Furniture is all scratched up, tub is scratched, marks on the door have been painted over in spots but the colour didn’t match so it doesn’t look nice, pull missing on one of the dresser drawers. Breakfast had poor selection, no bowls for cereal, warm milk, and old looking fruit so that was also disappointing. Our room was incredibly spacious which was nice. It was freezing in there until we got the heater on then it was sweltering. The glass on the sliding doors must be single pane because it was very cold and sounded as if the window was open (the sound was so clear when sirens went by). The beds were comfy and we slept well. The bedding and towels were clean and smelled fresh. We had to ask for more towels as there were only 2 bath towels, 1 hand towel, and 1 facecloth in a room for 4 people. There is potential with ongoing repairs and a few improvements. We were there just for a quick layover so didn’t need much.

WORST. EXPERIENCE. EVER! The room they put me in was so sub par, I wouldn’t put an animal in it: door handle broken, couldn’t get in nor out without wrestling the door. The stench of stale cigarette smoke was overwhelming. Stains all over the walls and floor. Missing valance and valance frame pulling ceiling down. Torn curtains. Broken switch for fan/light to bathroom so that light and fan cannot be turned off. Bed had a sheet over the mattress pad and nothing for cover. Inside of drawers were moldy with long black hairs. Red stain on carpet by bathroom. I asked for a top sheet and was brought what felt like a curtain. I was made to stay in that room for the night. Some kind of high-pitched alarm constant in the check-in/lobby area. Broken stairs. The whole facility should be bulldozed!

Staff couldn’t speak English. Light bulbs out. Dirty. No bath tub plug. No toiletries said would have them next week. Rust on bathtub. Mold on ceiling. Blood on wall. Housekeeping was unable/unwilling to assist. Kept asking if I was checking out. Breakfast was suspect. Never ever again.