Its hood & front desk agent needs a class on customer service or maybe just church? Either way there were homeless people hanging out around the property at night & woke up to police at another room due to domestic violence. Never again.

This place is one of my regular stops between southern Cal and Oregon. I do 2-4 nights per year here so I know it pretty well. Big property and usually pretty empty. The desk clerks are always upbeat and friendly. Needed my room changed after check-in -- I'd requested a queen bed and to be on the lower level, but apparently the queen beds are on the upper level unless you want a "handicapped room" (as she so un-PC referred to it). I took it but immediately realized yes it has a massive bathroom but no desk, and I need a desk. But she quickly moved me into a lower with two doubles (and a desk) which was perfectly fine. There are two downsides to the place. One is that the bathtubs don't have those traction strips in them, so they are slick and super slippery especially after you use soap or shampoo. My coordination is pretty good but I still nearly took a header. Be very very careful in the shower! The other issue is that the internet is unreliable. It drops out for extended periods. Every time I go there I use my mobile hotspot at some point. So if you need internet while there make sure you know how to access your mobile hotspot. As always I got takeout from the Cattlemen's a few blocks down. Excellent BBQ!

very nice stay. people very helpful.

Ladies that work there were nice but the place was dirty. So very dirty. Couldn’t walk around without shoes, baseboards were thick with grime, couldnt take a shower without shower shoes, spiders in the walk corners ect. Bed and sheets were clean though

We came to Redding for a car show and booked 4 rooms here with the understanding we were going to have rooms next to the parking lot for trailers so we could keep an eye on them. They kept telling us that they made a note of it. When we arrived we weren’t anywhere near the lot so they ended up giving us queen beds instead of the king beds and we were up on the third floor at least closer to the lot. I was told we were getting a partial refund back but then the lady at checkout didn’t mention anything about it. Also our room got cleaned and they left our room door open! Anyone could’ve walked in and stole our property I understand this was a busy weekend for them but we have been doing this car show for decades, and will not be returning here.

Very friendly check in with Chris. So far great experience, no complaints!

The fellow working the night shift was very friendly and thorough when we checked in. However, the WiFi did not connect as room 121 was too far away to pick up the signal. The wifi was great at the office area. I would suggest getting an expander to reach the all guest rooms. 👍

phone in room didn;t work , main door broken. homeless around all hours , trying to get in our car and our room. management not doing any thing ,,,,,