Best Western Plus Port O'Call Hotel

I gave a 5 star overall rating for all aspects of the stay. I must say I did not enjoy myself. Around 2 am I left bed due to back pain. By 4 AM I was unable to get out of the office chair. My wife went down to the desk to cancel a long term parking contract and when they enquired as to why the staff - 1) offered to call an ambulance, 2) offered to provide a wheel chair. 3)offered to assist my wife in getting me into the wheel chair. 4) offered to refund the non-cancelable room for our return trip due to the medical emergency. We took them up on the use of the wheelchair and this allowed me to have a pancake breakfast (my last food for over 30 hours). It also allowed me to get into my car instead of an ambulance and allowed my wife to drive me to our home in Lethbridge. Where I received almost immediate medical assistance in ER nd had urgent surgery. An Ambulance to a Calgary hospital would have left my wife on her own and searching for accommodation and food in a very stressful situation. Your assistance allow her to return to our own home after my surgery, stock and prepare the house for my discharge. All of this made both of lives substantially better. Sorry I did not get to enjoy the room. It looked great. Hopefully Ican visit again soon.