Very clean and nice for the price!

The room is non-smoking but it reeks the smell of smoke and alcohol. I reached out to Expedia to cancel reservation because the area is also unsafe, and they couldn't because they claimed due to policy with Red Roof, then why do you publish this awful place?

The bathroom wasn't the best, I had to ask for an iron and ironing board. When I flushed the toilet the water filled the bowl so I had to ask for a plunger. I would stay again as long as those areas get taken care of

Over all we had a pleasant experience. We reserved a premium room for our 1 night stay. It was very clean, comfortable & a great value. All of the amenities were as promised & we had no issues with bugs, smoke smells or unwanted people hanging out around the property. Check in was smooth & simple, the gentleman that assisted me was great. The only issue we had was at check out when another family & I had to ring the bell multiple times & wait at least 20 min for someone to acknowledge us because the clerk was apparently consoling another employee through their personal issues.

I loved it

Nice rooms and clean

The sheets and pillow cases had not been changed from previous guest. They were dirty and had stains. We changed rooms and that room also had dirty linens. I returned the keys and found another place to stay. I am waiting for a refund because i could not stay there in those conditions.

There were roaches, bed bugs. I was accused of smoking in my room because I burned incense due to a foul smell coming from the hotel plumbing. They kicked me out in a puring storm after I'd paid for the day. I was stranded outside the hotel for hours!!!!! I will be contacting an attorney!

Area seemed sketchy. Room was ok in size and had microwave & fridge but saw roaches and the room wasn’t very clean luckily it was only for sleep because I stayed out the room as much as possible. I made sure to check all my things before I left so I wouldn’t bring any roaches home with me. Yuck!!

Staff are very rude

It was easy check in and pg police on property for security.

Well first off after all the good money that I spene check out that I could not get a #Lateas I check out that I could not get a #LateCheckOut becuase it isd super important e ror ? Like reepers to get in and clean thje rooms? Like really theyh wilhave plenty of time . Anyways and the ehrt at the front desk a young lady she was nasty when I called the front desk to ask 4 a late checkout and the Customer Service Agent had a nasty attitdue not just cause she she told me no about the late check out but even when I went down to check out she had an attitude like she aint want to be at work when she should humble herself and be grateful to be employed because it is a lot of folks out here whom are not but would like to be, I am y hard earned money I want some respect all the way around. So sorry but when I have paid a cut coin to have an hour later 4 late check out seriously that is a whole problem I went to check out and return my key I asked for my receipt in which da guy when I checked out and she didn't give me my whole receipt I got da incidentals give me my whole receipt I got da incidentals receipt but I don't have one of the charges included from last Wednesday til taxes and fees included from last Wednesday til dis one here please and thank you. Don't play with me little girl takes that stink ass attitude sum one else else if I ask 4 my receipt cut the jokes girl 2 me cause y'all took my money cute the jokes girl.

Anywhere with a cop car parked in front of it at night is sketchy but inside the room was great!

Everything in room was not working or broken. Lights, a/c, safe, door latch, toliet

The room was a dump, a musty smell the curtains were awful the location was not good.

The Target store and the fast food nearby and the many furniture and electronic fixtures were good. The shower making a puddle on floor and the bed being worn out was bad. I think the ac unit needed cleaning too.

Peace

It is decent

The facility is old and the environment is not very safe. The staff is friendly and they have tried to keep the room clean.

Dirty. No coffee on premises. keys did not work. Staff was kind.

Good

We were driving through and only needed a place to stay for the night. After check-in we were greeted by a police officer inquiring as to what we were doing there. She advised me the area was a dangerous area, my child should not walk out of the room alone, and that we should check outside our window prior to leaving the room. The stay went fine. We only needed a shower and to sleep. We were also greeted in the morning by another police officer. So, police presence is big at the hotel.

I liked how it was close to important amenities such as restaurants, laundromat, theater, parks, banks, and the freeway.

Location

It was ok People was outside smoking and drinking

It was a great stay they let us check in early and that was nice after a long drive.

The room itself was well appointed and clean,the bed was actually comfortable. But the environment at night was definitely not family friendly, people hanging outside in front of their rooms being loud and obnoxious and smoking weed.

Perfect for what i needed.

Great property

The stairs smelled like pee

I’ve been staying at this property for years. This experience was totally different. When I pulled out it was people outside dancing, drinking, playing loud music, and children running back and forth. I immediately said this can’t be what the Red Roof is turning into. The next day my card was hit for 212.00 dollars. When, I called to speak to a manager, the manager was very rude, and would not let me talk…. First off, if you look at my account Ms.Manager than you will see I’ve stayed there numerous times and never been charged anything, not to mention the 2.12 security deposit I never got back, until the white guy at the desk said I will refund all of your deposit money because it goes back to the card… Again after staying there for years, I never knew that, so basically they be stealing deposit money…. On top of the manager said I was placed on a DNR do not rent, and I’m like what lol, ok no problem…. Harbor side and comfort inn is literally down the straight, and not to mention the harbor lady…. My AC didn’t work in the room, and my tub was dirty. I was suppose to stay for two nights, but only stayed one night…. They can keep that DNR because they don’t EVER have to worry about me staying there.

Good value/price ratio.