It was a wonderful stay. One night only. Connected to Convention Center which made it easy to get to without moving the car. Staff was very kind and helpful.

Cold water for the shower service help is unfriendly. Breakfast was late.

Clean and accessible

We could not ask for a better stay. The staff was friendly and went the extra mile to make sure you felt welcome. The room was clean and provided plenty of space. No complaints for Hyatt Place Cincinnati.

Very good

It was very clean and kept up to par for our visit. The staff was very friendly and well informed about the property and amenities for our room, pool, etc.. this was our 2nd time staying here and they did not let us down, so we'll definitely be back. Overall satisfaction is 👍! I do wish they had a fire place outside, that would have topped it all!

This is the second time I have chosen this clean and comfortable hotel. The staff are all very welcoming and go out of their way to help. The bedrooms are good size, clean, with very comfortable beds. The price is right, and it’s worth staying a bit outside of downtown. I look forward to my next stay.

Excellent location spot. Easy to get around the city. Hotel and bar staff are great employees. Con: Hotel rooms can use brighter lighting . Con: Hotel housekeeper was lacking with cleaning of our room on our last night stay. Refilling the shower dispenser, cleaning of the face bowl and not vacuuming as needed. She was always on the phone as I walked the floor. The bed was comfortable. It would be nice to have a fitted sheets that stay in place on the bed. The Duvet covers were old and faded. The filler was absent . The heating system was performing as excepted . I will stay with this Hotel Brand in the future .

I like this property, because it was very clean.

Good

Everything was great with the room. Breakfast was sub par and coffee was terrible (flavored water)

One of the basketball player from our team was stuck on the elevator by himself for a spell.

The staff was very professional

Rooms were beautiful and spacious

The room with a king bed and sofa bed/couch area works well for us. We like the large area for dining, meeting rooms, and such so we could have family visit us at the hotel when here on our Christmas break. It was also good they left the area with the microwave available to use anytime, especially since we didn't have one in our room to heat up leftovers. The staff was friendly and helpful. When the hotel was busy, hot water seemed to be an issue in the morning, but then by late morning there was more hot water. Maybe they need to increase the hot water capacity? We appreciate the location near I-75 and 275 for traveling to visit family and friends.

Not great. Not terrible. Pros: Awesome shower Easy to access from interstate Quiet Great breakfast Cons: No microwave in the rooms, even though it was advertised with it. The pool was DISGUSTING. We couldn't see the bottom, and there was some sort of film on top of the water. The room was very clean. There was a half-eaten chocolate bar and a dirty fork on the floor. Overall, average.

Arrived with my service dog and was asked to pay $75.00 I was told I needed to tell Expedia I had a service dog. Was not charged but was given attitude. I have never had problems before at any hotel. Hotel is nice just a horrible welcome.

It was very clean, comfortable, and the check in was easy and fast!

Great place to stop and relax. Clean, accommodating and comfortable. The breakfast could provide more fruits and vegetable options.

It was ok

Excellent breakfast options, professional staff, cleanliness.

Great stay. No complaints!

clean, quiet, safe place to stay away from the business of the city

I like this hotel I will definitely be back. Thank you for the fun experience.

Great hotel, breakfast was good, cleanliness of the room was a little to desired.

I was charged twice because the 3rd party reservation company travelocity/expedia did not post payment to the hotel Hyatt. I made the reservation 30 days in advance. Now I have to sit on the phone with management to get my refund.

Wonderful

Loved the bed

We were in the area for a all-star cheer competition at the Sharonville Convention Center, I picked the Hyatt simply based on its location and it did not disappoint! My daughter and I had a great time, the room was great! The hotel is about a 5 minute drive from a few shopping places (T.J. Maxx, Bath and Body Works, etc.) and food places, most importantly to her...Chic-Fil-A! I defintely recommend the Hyatt :)

I really thought the room we selected would be bigger, it wasn't. It also said queen beds, I swear they were full size. Clean and breakfast was okay.

Clean and convenient location

Staff were very friendly and helpful