We stayed for 2 night at the champagne tower . The room was nice but had some issues with it . First off half the star lights on the ceiling don’t work . We had an issue with the fireplace it ended up smoking out the room really bad . The rail to the stairway going up was really loose and almost come out of the wall . The champagne tub took over a hour to fill up . The bed room tv did not work very well . The private pool was really nice shaped as a heart . The ladder seem kinda unsafe tho had to be very carful getting in and out it . The first night was kinda annoying due to the smoke in the room . Smoke detectors never went off . They should have . The second day was nice we finally got to relax in the champagne tub . It’s worth it ! Unfortunately we booked when it was the winter so limited things to do and everything is like a hour away from there . Breakfast was included which is nice dinner you have to pay extra for and they didn’t offer much .

Stay was just ok.Check in was fine and service at check in was great.Room had a couple problems but we were moved and giving a basket of goodies for our trouble.Room was nice enough,still out dated but nice.I only ordered the breakfast due to the last time we stayed my chicken came out looking like a hockey puck,even the waitress said she could not believe they sent that out.After 2 calls and the lady at check in offering dinner and assuring us that they have a great new chef since we stayed last we decided to try it one night of the stay $80 wasted!!.My beef filet strips I ordered medium they came out damn near raw with one side brown and the other looking like it never seen heat!!My girlfriend ordered chicken Marsala cause it's her favorite and neither of us liked it even a little.Her vegetable of the day we're green beans and carrots and I could hear her biting into the carrots they were soooo hard.Both tables beside us had the same vegetables and not a 1 of the 4 ate theirs either.My scalloped potatoes and cheese cake were good..lol..SMH!!!

The place was nice getaway but the room looked a little bland and the food wasn’t great. The room did have a nice starlit ceiling. We enjoyed the heart shape jacuzzi and the massages.

We were pleasantly surprised with how nice the resort was. Amenities were great and well-maintained, the food was fantastic and the service was great. Definitely talking about going back

I liked that there were different things to do on the property

Loved it cant wait to go back

Staff goes above and beyond for you to have a great time. Bartender Tony at Spooners and game show host were amazing!

Beautiful

Always a pleasure to visit. Friendly staff, good food and clean accommodations with various activities or the choice to just stay inside and relax. Always a joy to visit.

I loved the swift check in systems they have in place. I checked in at 3:30pm and received my room number an hour and 30 minutes later. I also did not receive all of my items included with my package until the next day and i was promised they will be available in my room during check in. Room was nice and clean. Some special features that were included within the room did not work. Ex: starlights. Heater did not work in the living room space. Bathroom fan was also broken. Guest services were uncaring when concerns were brought up. Best part of this trip, the bar and restaurant. Bartender was very professional and friendly. Restaurant waitresses and hostess was exceptional. If i went back, they would be the reason why.

To begin: the line to check in was very long, only one person attending, the waiting period was very long. I arrived at the room the Passion package that I had bought they had not delivered it to me I called to inform they told me to wait half an hour I never received it. I had to go with my husband to the office to pick up. I lost a lot of time that I could use to use the jacuzzy but since they hadn't given me the bubbles I lost time. Then we went to dinner, the dinner was very good, the girl who took care of us was excellent. Then we went to the room again we tried to rest a little but the couple who was in the next room on the side did not let us rest with so much noise that they were making slam the doors, hitting the walls was so much noise etc. the breakfast was very good. Then we went to check out again the line was so long. The front desk people was in a bad mood attending to people with attitudes and in a bad way. My recommendation is if you don't like front desk job, there are other workplaces that may be better for you if you don't like dealing with people. Find a job that you like. We costumer deserve a good treat. we are also paying for a service.

Stepping back into the 70’s! Property was nice, especially the pool and jacuzzi. Rooms were nice but outdated and in need of renovations.

great spot for a romanic weekend!

I love the in room pool and sauna. Did not like the pool handle were rusty.

Does not look like advertising, the rooms are filthy, and the champagne tower is not clean at all. Definitely not a 3 star hotel.

Very nice

It was an amazing experience it’s a place that I’ve wanted to visit for the longest time and finally did and we enjoyed every minute of it from the deer feedings to the amazing food the room was just perfect

I feel like if I can’t get the full experience the room should not be operable…the starlights in the bedroom was not working…there was a loud noise coming from pool filter…they adjusted it lower but was still noticable. The toilet seat needed replacing…Otherwise it was ok…

The got tub had mold growing outside and smelled horrible after 1 day of use.

Had a great time celebrating our anniversary,Love the room,Only wish there was complimentary a robe for room and easier access to ice.

Rooms are in good condition. The outside and around the property needs to be touched up. Just a dab of paint will help.

roaches and dirty

There was very limited food selection then the one restaurant I went to have cardboard tasting pizza they charge my credit card twice for one meal unbelievable

It was a nice gateway

Overall we enjoyed the stay but here are few things which we didn’t like- 1. Bed was very uncomfortable. Could not sleep. 2. Mosquitoes in room.

Great staff. Quiet/ relaxing environment.

I like everything about it, good customer service, i enjoy my stay

Met up to our expectations

Everything is well organized

I would definitely go again very romatic n unique with alot of activitys to do at the resort

My experience was great we celebrate our anniversary

Check in was at 3:3pm. We arrived at 5:40 pm and had to wait 35 minutes for a clean room. The room was so outdated and I got sick the same night. I think there must be mold or something. The ceiling tiles were stained and the bedding was torn and thin. This place charges way too much money to be this outdated.