Stayed here 4 weeks of my travel contract for Caromont. 3 weeks alone (30, female), one week with family (including toddler and dog). The staff is lovely, the hotel always felt clean and well-kept. The breakfast was delicious! Beds comfy, shower pressure and temp good (except when you get to the far side of the building, I was in room 21 one week and it took 10 minutes for the water to warm up, I wish I was kidding. That was my only complaint though!) I would definitely recommend this hotel to travelers, including solo women. I never felt unsafe, even in/around the parking lot. PS: The coffee in the room is better than the stuff at breakfast!

Heat in my room didn't work

The only thing I didn't like was the breakfast because it was the same everyday and some people don't eat pork so it would be nice to have turkey bacon or turkey sausage and grits!! Other than that everything else was great the staff was excellent

Shower didn’t work had to change rooms

Everybody was friendly the room was very clean

The staff at the front desk was nice and the breakfast provided seemed orderly and breakfast area was clean. The hotel and especially our room was very dingy. The walls needed to be wiped down from food and liquid or whatever was on them. The furniture was banged up. There was hair in the bathroom floor and in the tub. If we weren’t literally just sleeping there quickly and leaving I would have taken the financial hit and gone to a different hotel.

Close to Cracker Barrel, decent breakfast, polite staff, pleasant surroundings

It was quiet, clean and safe place.

The staff was nice and accommodating. The breakfast was hot and varied from day to day. The room was nice and clean but the bed needs to be replaced.

clean rooms and breakfast

Excellent hotel and quality service.

Great service at the front desk.

The room needs some refreshing. Service at the front desk was very good, as well as housekeeping and breakfast staff.

Smelled damp and musty. Rooms need a refresh and air should be on prior to check-in.

The only good thing about this hotel was the friendly staff. Outside of that, everything else was terrible. We went to two different rooms and both were filthy dirty and dated. The walls and doors were peeling and exposed wiring from the air conditioning was all over the floor. Also there were people around the hotel who looked sketchy. We ended up not staying and requesting a refund.

Clean rooms. Convenient location. Good service. Nice lounge/bar area. Comfortablecstay.

A nice place to retreat to during a stressful weekend

The people were extremely helpful and friendly!

Everything was great from check-in to check-out.

Furniture is a bit outdated, but the staff was incredibly accommodating.

Lawn was a bit over grown.

I had no problem at all. The lady at front desk was very polite and friendly. Passed me in hall and even spoke to me very kind. I do say by far it was the cleanest I’ve been in in awhile.

My stay was very good. It's so convenient to my sisters house and the highway. The front desk staff is amazing and so friendly and professional. This is my third time staying there this year and I enjoyed the comfortable clean room and the hot breakfast daily is an added perk. Pam at the front desk is so kind, friendly and amazing. I'll be back in the next few months

Loved the jacuzzi in the room

We enjoyed our stay here. Easy access to The Billy Graham Library without going all the way into Charlotte.

Yea

Stayed in a suite with the whirlpool

It was ok

Clean, quiet, friendly employees

Cold water in the shower for the past 5 days. Management said several times it was fixed however their attempts to fix failed. Never again will I stay here.

The room only had one flaw. There were no black out drapes only sheers. We were on the 5th floor and the lights for your Comfort Suites sign at the top of your building shown in our room. The room was lit up from them with no way to totally darken the room for sleep