Service was excellent. Location was great. Room though was very small and the bathroom even smaller. Air conditioner blew directly on a bed and its direction could not be changed.

Hotel was very worn. Shower backed up and brown sludge came up from the drain. No air dryer. Good location. Front desk people were friendly.

It was a very nice hotel, the rooms were very modern and cool looking.

An economical place to stay with great location, friendly staff, and it had what you needed (bathroom toiletries, free/included breakfast, water in lobby, convenience store in lobby, etc). The rooms are NYC small. The window AC unit was appreciated.

Excellent location, close to several subway lines, walkable neighborhood, steps from Central Park. Room was rather small, however for a 5 day stay. My previous stay was one night

My hotel stay cost 1115.53 for 3 nights. Then, when I got to the hotel, I got charged another 114.00 for a convenience fee. The hotel was dirty. The elevator, small. The toilet did not flush right and I could hear my neighbors. The only reason I gave it the score I did was because Central Park is basically right out the door and breakfast is included. That being said, you can find better hotels in the area for about the same price.

First of all the staff was very friendly. This made my stay. There was a problem checking into my room, but once resolved I was given the keys and off I went. When I got to my room it was a corner room with great views... The was only one problem, the bed had been covered with a black plastic bag. At first I thought nothing of it. The room was clean and all I wanted to do was sit down at the desk and do some work before going to bed. I removed the plastic thinking that it was left behind in error. Then when turning to go to the bathroom, I noticed a 2 x 2 piece of wall board leaning up against the wall. Then the 2 x 2 hole in the ceiling. Arghhh nice room but I am sure they dont want me to stay here. When I arrived back at the front desk I was warmly greeted with, "I was expecting you. The trouble I was having checking you in was do to the room was under repair." I was then given another room. The new room was clearly smaller, queen size bed instead of a king and no desk. All good. Breakfast too was good, nothing to write home about but good. The staff who ran the dinning room were sweet and funny.... making everything better. Thank you for having me.

The hotel location was great. Easy access to subway. We couldn’t check in early and the only place to leave luggage was in the middle of the lobby. The hotel seemed to be on high heat and it was difficult to cool down the room to sleep.