Got charged twice for the room. People with no handicapped platted used the spot for disabled. Accesible room with no toilet, sofa filthy. Lots of people gathering and drinking outside the lobby.

Hotel was noticeably dirty as soon as you walked into lobby. Once getting into room we found TWO German cockroaches and after checking beds we discovered bed bugs. Immediately left and demanded full refund. DO NOT STAY HERE!!!!!

There were stains on the carpeting. Tgere were stains on the pillos of the vouch and chair. The bsthroom doir did not a hook, just anail and several holes. It was as if cleaning crew did the basics, but didnt actually ckean. Baseboard area not ckean. Etc

First off, room was blazing hot upon entry, took a while for it to cool down. Secondly, room has not been cleaned properly before my check in. Bathroom was disgusting; Hair on in the tub and floor needed to be mopped/swept. I was honestly afraid to touch anything. I just did not feel comfortable there.

Clean rooms, nice breakfast

They were replacing the roof. If I had been aware, I would not have booked. I have stayed there years before and the service, cleanliness and comfort was over the average. The personnel was also much more friendly as well as professional.

The head manager was rude when we showed up for early check-in. Immediately dismissed us and said “no early check-in and no rooms available”. When I told him I had called to request early check in for a reservation I had he then stopped to look my reservation up. He saw that I was correct and gave me a key. Never apologized for being rude. When we walked in at first we noticed the room wasn’t as nice as it looked in the pictures but we didn’t pay much attention as we were rushing to get ready for a wedding and didn’t come back until past midnight. When we started to look around we noticed the carpet was very very dirty, huge water mark on the floor by the sink, couches were dirty, bathroom had stains on the walls and a tile was loose. The TV in the living room area had a dent on top. The TV in the main area never worked because it never connected to the Wi-Fi. There was a hole in the wall behind that living room TV I took a picture of. A pillow case had a dark stain. Our room never got cleaned. Lastly, the front desk was telling us it was time to check out a day before. I told them I had a reservation for 3 nights and they said it didn’t show in their system. They said they would check and get back to me but never did. I had to go up to the front desk to ask and they said “oh yes we forgot about that”. My reservation on the app, the receipt, and my confirmation email weren’t enough so they had me call hotels.com to confirm my stay and then finally they updated my reservation.

Hotel was dirty and smelled like weed throughout, there seemed to be parties going on, on each floor. Wasn’t very appealing or family friendly. We left and booked another room somewhere else.