Got there showed them my reservation and confirmation told me i didnt have one and i asked now what said wasnt there problem

My expectations aren’t high, but I do expect a clean, safe room. Unfortunately this was probably the worse hotel I have stayed at. The room was filthy. When I arrived at night after a long drive all I wanted was to climb into a clean bed and rest. The bedsheets were dirty and there were no pillow cases. There was dirty cups under the bed, scraped paint on the walls, and stained carpets. The front desk tried to find assistance but couldn’t find the housekeeper so I had to strip the bedding and make the bed myself. The side door we used didn’t lock and had shattered glass in the door. At breakfast there was dry cereal with no milk, white bread (condiments included ketchup) and moldy oranges. Needless to say we did not want to eat any of it . We will never stay there again. I can not recommend this hotel

Despite having a reservation, I was given a room with no TV and no Internet. Was told that wing was undergoing renovations so those amenities were not available. I asked for a rate adjustment, since the room was not as advertised. Was told since I booked through a third party (Travelocity) they could not make any adjustment. Was noisy and inconvenient to even get to the room as doors with access to the building were locked. Worst hotel experience I've had in ages.

Arrived being told they had no rooms after a confirming email of my reservation.

It was old. Old furniture and dirty rug

Non smoking room stunk...breakfast was bad. No milk,, couldn't get to the cereal. Needa a make over

Dirty and disgusting

Very loud, very low end client's. Smell of weed constantly very strong up and down halls. Staff were excellent. Will not stay again due to not feeling safe.

Clean, friendly staff, only thing offer breakfast but had no butter syrup and said they put milk out if it's gone it's gone

The staff is very nice. The rooms are very beat up and the sheets are stained. My room has a wall outlet out, there's something smeared on the mirror, hair in the bathtub, water on the bathroom floor, cracked doors around the building, doors that don't work, I can go on. This place should be cheaper or remodeled.

I felt as if I was in a horror movie and Jason was going to come and kill me. it was the worst place I have seen luckily they allowed me to check out and I am waiting for my refund.

This was the dirtiest and unsafe place I have ever stayed.

I enjoyed sleeping in the nice beds and getting to take a nice hot shower

It was last min

It was horrible our room got broken into and the lady did nothing to try to help us

When we arrived there were no clean rooms, the lobby and hallways reeked of marijuana, there was an obviously high lady in the lobby and a guy smoking on the steps. After the room was cleaned and we could finally get in the room there was smeared fecal matter on the wall, the sink did not drain, and the shower dropped all over the floor. The next morning, we woke up in preparation for our day, but there was no hot breakfast available, only biscuits with a spoon and jelly. The only thing that saved this trip was the staff, who was very nice, and apologized for everything. They were dealing with many irate customers at the same time, however, they never lost their professionalism, even though it was obvious they were getting overwhelmed.

Ok this place looks ok we got a room that was smoking. Its not smoking its a room where you can step out your door and smoke. Which is ok but the room was so smokey with ashes everywhere. They said no animals in the rooms but this room had animal fur all over the floor and chair. The remote didnt work and phone to call front decks didnt work. We told them they didnt care that the remote didnt work. Also the way they have it set up if you are on the 2nd or 3rd floor you have to come through the lobby to get to your room. So its a cheap room but if you like things a little room but together this place is not for you

Good hotel right by the highway. Used as the halfway point in our trip as the overnight in both directions.

The hotel folks were really nice. My only complaint is the shampoo and soap was used and not replaced. Other than that everything is great.

Worst hotel stay of my life. Dirty, no rooms in spite of prebooking and prepaying with H.com….no functioning tv or clock/alarm. Bad clientele in sketchy area. Should not be allowed to advertise on Hotels.com.

No TV, missing light bulbs. Even though I had a confirmed reservation, was told there were no rooms available until I begged. Got the last room, obviously not a good one.

Just not maintained very well...

Hotel was okay, a place to sleep. Evening check in clerk, not suited for customer service type of work

Didn’t get room we booked, got keys and they didn’t work. Went to office got new set still didn’t work. Office lady came down to unlock room and left us with no keys. No tv in room Went back to office got switched to another room. Shower was either cold or super hot Next morning workers were very rude at breakfast to not only us but to an elderly couple as well.

I got woke up at 3am by the night attendant. He said my room was supposed to be empty. I told him my name and that I checked in earlier that afternoon. I went back to bed. 15 minutes later he called my room stating he couldn’t find me and said I needed a reservation number or he would call the police. After giving him my name again I guess he found it be cause he said ‘ “my apologies” and hung up. Besides that the room has small bugs that looked like lady bugs but were brown. The toilet didn’t flush and the room smelled.

Needs updating

We stayed two separate times in the 7 Days once on the way and once again on the way back. First time we thought the room was good and enjoyed everything till we went for the free breakfast at 620am that was offered. The lobby and breakfast was dark and noticed someone asleep on the chair in the lobby, no breakfast was out. So we left and decided to check out. Well the person asleep turned out to be the employee working the front desk and breakfast. Second time we stayed room wasn’t as nice but good for the night. Hallway looked like it needed work on the walls that looked damaged. So while asleep about 12:30am someone tried opening our door and scared us since we were asleep. I jumped out of bed to see what was happening they tried again and I had to yell through the door to get them to leave. We went back to sleep and about 12:50 am someone knocks and wakes us again turns out to be the office guy asking what my name was and he didn’t have us for that room. Hello, we had keys to enter the room we were in the room. No apologies … at the check out all got was computer glitch.

Our toilet wouldn't flush so they changed our room and in the tub was two very dirty filters that I had to take out and clean the tub

The front desk staff were very nice! They were funny and overall bubbly. We got a double “queen” room and we were on the first floor. As far as the room goes. Not good nor was the WiFi. We showed up and it reeked of wet dog and cigarettes. First thing I noticed was the blood stain on one of the “queen” bed. Then I started looking further and the sink was not wiped down and covered in hair and what looked like bacon grease. In the bathroom the towels looked like they were just thrown up there and one had a literal poop stain. There was also (what looked to be like) clumps of dog hair. Nothing was dusted or even seemed to be wiped down. On both bed skirtings there was mold growing on them. Not even to mention that the bed skirts where not on right and you can see the once white box spring is now cigarette smoke yellow and brown. And “best” for last. There were cockroaches. I’m not even making this up right now. I had went to use the restroom and a big cockroach comes crawling out from the carpet into the bathroom. I tried not to think about it and just kept our luggage in the car, and what was on our person and shoes. They were kept on the dirty table. As much as I didn’t want to, we still stayed. The next morning I went to the restroom again! And there was another cockroach crawling into the bathroom and up the walls. I definitely wouldn’t stay here again. I however didn’t bring this up to management due to trying not to be a Karen. Especially during the holiday season.

No washing machine

Liked The Space In The Room

After checking in me and girlfriend walked into our dirty room that cleaners never got to. When we drove back to office to get a new room one she asked for our old key cards which we misplaced one, which we received a huge eye roll by the lady helping us. Our new room was good, besides the microwave which didnt work.