No heat or air conditioning in any rooms. Unacceptable.

nice area friendly staff, room smelled like smoke and needed updated. no a/c

I would not recommend this spot at all

The facility informed me when I got there the air conditioner was broke and if I wanted to cancel due to the heat it would be no charge. I hope Expedia will do what is right by not charging me for the room I didn’t stay at due to mechanical issues there. I did book a replacement through Expedia as well.

False advertising. No AC in entire hotel. Pool closed. The hotel needs to change its description on hotels.com. Breakfast was as promised. The price should reflect the fact that I'm sleeping with fan to try to cool down at 3am.

Air conditioning not working and pool brooken

Completely not what was in the add. Air conditioning was broken in all rooms. No water in the pool. The hotel is outdated with very old carpeting and funky smells. The only bright spot was the front desk clerk was kind, and gave us a fan.

These people are so sweet. The air conditioning was out, but we were given fans, so it wasn't horrible. They were very eco-conscious. Didn't change the sheets every day and all that, which is a good thing. We're not dirty people. :-) I managed to lock my keys in my trunk, and the gentleman, whose name I didn't get, spent well over an hour in 90+ degree heat, trying to get into my car. This was above and beyond customer service. I would stay there again in a heartbeat.

The staff were wonderful, like all, hard finding people who will work. Advertisement shows a pool, the pool has not been operating for 2 years. There was no AC, but that was not a deal breaker, the staff provided fans & with the cool nights it was almost cold. The best sleep I have had for a long time. The staff was told they were waiting on a part for the AC, but with individual AC-Heat units in the room it appears to be electrical. Owners should step it up. It appears the motel was sitting idle for a while, landscape needed updating. But the staff is trying hard.

The host at the front desk was not friendly upon arrival. Since all handicap accessible rooms were not available when we booked, a first floor room was requested since we have 1 permanently disabled person in our party. We have 1 other person who recently had knee replacement surgery and has not been released by her doctor to use stairs at all. I was then told, well unfortunately you are on the 2nd floor. By this time I am getting very unhappy with his nonchalant attitude and lack of concern about our situation. Since, there are 2 floors I asked where the elevator was so that I could pull my car as close as I could to that area so my son could help get his mother up the stairs. Oh, there’s no elevator. Once again, he acted like my concerns had nothing to do with him. As he is asking me to initial in 4 places and sign a pet policy agreement, I asked why would that be needed when I do not have a pet and when I placed the reservation I stated I was not bringing a pet. He then asks for my credit card to have on file so they would have a way to charge us if we damaged the room. By this time, I will say I was really controlling my anger. As I am waiting for my credit card back, I happen to look down and on a regular size sheet of paper, hanging below the counter, it states there were no working air conditioners, no working pool, and a couple of other things that I do not remember. I asked if he was going to inform me of that. I have more to express but no more space

Very noisy.. parking area looked unsafe with no lights.. room had no soap to wash your hands.. no soap to shower..

We started checking in and was told the air conditioning and swimming pool were not working. It was about 85 degrees F outside and just walked away, drove two hours down the road and found another hotel to stay at.

The best customer service I’ve had anywhere. Lindsey, you’re the GOAT.

AC- heater not working

The place is tired

Best breakfast on our roadtrip and wonderfully friendly staff

Aireacondicionado wasn't working and the room had a cigarette smell.

Convenient Staff was helpful It appears this property is in transition. The lobby was beautiful but the room we had ,although was clean,was sloppily renovated appearing as if it's not finished. It will be good if they pay attention to details. Empty cigarette butts from ash cans, match touch-up paint to main color, clean up paint from corners and bathroom tile.

Left property for another hotel. Nothing like pictures. Rundown and dirty.

Host was very helpful: shoed me where to park and great direction to my room .

The place is shabby. Paint was peeling from the building. The faucets were rusting. The carpet was very dirty.

Friendly and extremely helpful service from the front desk.

Everything was good except NO HOT WATER!

Very comfortable stay. I recommend it

Very friendly and personable host at the church in desk!

For the price we paid, a very fine motel. The breakfast is really good and the staff is very friendly.

For our purposes, the room was a no frills place to get a good nights rest since we got into town late and left early. The hotel itself is older and in need of updates but the room was clean. Good for a quick overnight only stay. Breakfast in the morning was a bonus- serve yourself style scrambled eggs, waffles, toast,etc. the property had an outdoor pool but it was not filled.

The room was clean and well kept. The pool wasn't working and appeared to be in the process of painting and the ice machine was out if order.

The stay was good

The only positives i have to offer regarding this stay is that the staff were friendly, breakfast was decent and the town was cute. Otherwise my room was musky smelling, obvious recent water damage, dead bugs in my window seal, wrinkled and stained bedding and lifting carpet. There is also no playground on-site as advertised and the piol is closed as it is not in working condition. Luckily it was a quick stop.

There was a very bad flood in the bathroom, about 3cm deep, which spread to the carpeting beside my side of the bed when we stayed there on 7/21/22. I tried to call the front desk about it when it happened in the night. No one answered the phone so we slept in that yucky room, walking through standing water every time we needed to use the toilet. Early the next morning I walked into the lobby and told the front desk worker about it and she apologized and said the manager wouldn't be in until 3pm that day, but would definitely call me. Still no call. Today is 7/25. I want my money back! I try to call the hotel's listed phone number but it just rings and rings. I'm extremely frustrated and disgusted. Today I called Hotels.com to try to get a refund. I hope they can help me but this far they can't get through to the hotel either! SO BIZARRE AND SKETCHY! Oh, but on the bright side the front desk clerks were sweet (when they were there)!

Booked room. Got to motel. Was advised there was no room available. Ask for refund. Motel said hotels.com would have to give refund. Hotels.com said motel would have to give refund. Was not my fault but still haven’t got a refund notice. Each place is blaming the other. Just want my money back.