Everyone was friendly, room was nice and clean

I’ve stayed at Quality Inn in Prescott several times and this was my most unpleasant experience. There just seemed to be a variety of little issues in many areas. I felt my bed needed replacing, the little lotion/shampoo jars had been opened (previously used?), my room was loud, and in my mind the breakfast was the worst I’ve ever had at a hotel that offers breakfast (no eggs, bacon, sausage, biscuits, etc.). The positives: Good location and some of the staff was wonderful. I won’t be staying here again.

Good hotel!

Great location. Nice clean room and comfortable bed. On the negative side, I stayed two nights and there was no housekeeping service to empty trash and check / replace linens.

I booked a room for one night (cost about $150 w/tax). I arrived early and asked the receptionist if I could check in early. She said yes, but the room was upstairs. I took it and checked in. Nothing was said about upcharge for early checkin. I never received a statement at the hotel or online, but the credit card was charged $199 for the stay, so I assumed there was afee for early check-in. This is unacceptable in my view and I will never go back there again.

Th e room was clean and the staff was very friendly. I loved that there was a fenced area to take my dog.

I wanted to stay an extra night and they could not accommodate with out checking out, ,checking in and paying another deposit..

All was Ok. 2 doors keypads letting people into hotel did not work most of the time leaving you stranded outside the hotel and having to walk to the opposite side of the facility to get back in. Reported to the front desk and the attendant merely said it’s been broke for a long time and he’s had a work order in to get it fixed and nobody will fix it. Seems like they do not want to upgrade the hotel.

First of all the gentleman who checked us in was lovely. Super kind and helpful. The ROOM however was disgusting. I literally never ever leave negative reviews but when we walked into our room it had such a strong pungent smell that literally took your breath away. It's hard to even describe. It was like a mix of heavy cigarette smoke (non smoking room) mixed with chemical smell and mildew almost moldy smell. It didn't seem healthy to breathe in all night and we definitely were gagging and affected by it. Having our 6 year old with us my husband asked to switch rooms. Again the attendee that helped us was great. We got a new room and while it wasn't nearly as bad as the first one, it was mildew smelling and there was popcorn underneath the beds srull from who knows when , the headboards had smear marks all over them of I don't even know what or want to know. Overall cleanliness was just not great. That being said, again while staff both check in and check out were wonderful, the hotel stay in itself was not good. Again I never write negative reviews. We will most definitely be staying elsewhere next trip.

Just pretty much slept. But that was a big plus, because it was very quiet. I would recommend.

Wi-fi is only for 1 devise. I had to call Albright so they could reset the modem for our internet connection would work. The key to get into the room took several tries before the door would open. Other than that, it was okay.

Just what we needed for one night.

We came in for a quick night and it was just what we needed. Clean, quiet, decent breakfast options too. 👌

Provided a nice stay for us that was close by downtown Prescott for a little walk or quick drive to all of the events and restaurants.

The property was clean, quiet and close to the downtown area.

Friendly staff, pro active in asking if you need anything

Second stay here. We really like the proximity to Gurley Street, shopping, and dining options.

Nice hotel. Great location, close to whiskey row and many restaurants. The younger guy at the front desk was very friendly and helpful. The beds are comfortable. I would stay here again.

Clean & Quiet

Clean and comfortable hotel. Front desk was very friendly. I'd definitely recommend this. The only thing I don't like but this goes for any hotel is the pet allowance. I don't normally stay where pets are allowed for a lot of reasons. But I'm still rating this 5 stars.

The staff was nice but the rooms were small. Everything was very clean but smelled like stale smoke and pet odor. The breakfast was not as portrayed in the site photos.

Arrived to park way in the back darker area. Entered near the pool into super Smokey hallway. Room smelled bad like old cigarettes but appeared clean until the second day I found a big wad of used tissue in the bed I had slept in and it was not from me! The front desk area smells nice but don’t got too far. This is supposed to be a smoke free hotel and it reeks of cigarette smoke. Nasty hotel, will never stay at one of these especially this one again! Gross!

The motel was fine but unfortunately when I checked in at 1:45 am no one was behind the counter so I had to sleep on the couch in the lobby until the next manager came on duty at 6 am.

When I checked in I had asked the clerk what the cost would be to add an extra night to the stay and I was told it would be the same price as the nights I had already book so I added the extra night, we got to the room it smelled like mold and the bathroom light switch was broken into sharp pieces and there was no toilet paper. I informed the front desk and they literally didn’t care. On the day that was added on we found ourselves locked out of the room and building, so went to the front desk and the lady there said the extra day was never added and that she had to re-do the reservation and do a new check in. She handed me a new bill for the night that was $40 more a night before tax. When I told her about what I was told price wise she said it’s not her fault and I could talk to the manager Gavin in the morning but I still had to pay it right then. The next morning I TRIED talking to Gavin the Manager but he didn’t want to hear me and didn’t care at all barely even looked at me and talked to me like I was nothing. In the end he slid a paper to me and said oh look I gave you a little bit of a discount that should make you happy.

Very helpful and friendly.

Property was close to all the action.

The staff at check-in were very welcoming & our room was clean & comfortable. This is a pet-friendly hotel which was what we were looking for in this trip.

Quiet and clean.

Really nice bfast area. And outdoor areas with tables and benches

Good Customer Service 😊

Smelled like cat pee

Toilet ran all night, ac/hear was old and very loud. Just not nice or comfortable. Free breakfast was waffles or cereal. Plus the prostitute hanging out for the night… bringing her clients in through the back door.