What was once a lovely old property has fallen in to neglect. There are some definite highlights from our stay - Dimitri at the front was wonderful, helpful, incredibly kind & friendly. The tour of the wine cellar was interesting; the large pool was gorgeous although the other pool was dirty & gardens unkempt. There was never any staff at the pool. The rooms were very spacious & elegant however had not been updated in quite some time, they smelled musty and my husband sneezed every time he walked in. The "jacuzzi" bath was a deathtrap, a gorgeous marble top around it made it impossible to get in / out of without straddling it & hoping not to slip. There was grouting missing, & the plug was impossible to put in the bath as it had so much limescale; same with the shower head. There was the renmants of a wasp nest on the shutter, I tried to open them so we could get some fresh air. The towels were thin & small. Breakfast was awful. We arrived the night of the Junkanoo, and as we came home at 1:30am, there was a very drunken woman having a very loud conversation with her friend in the courtyard; I also had to go outside to ask the gentleman getting ready on the patio to stop yelling to his friends, there was also another guest who loudly spoke to his phone in the sitting areas / dining rooms. We had to walk through the parking lot to get to our room as the gardens were closed and there was construction, which felt weird. Overall not what you'd expect for $500 night.

Loved the staff. Old hotel with the best charm. Management was very accommodating and kind. Staff very hardworking and pleasant. Would always come back, but some parts of the hotel could use a tiny bit of freshening up. A must see!

We stayed four nights and had a fantastic experience. The hotel is gorgeous and storied, the staff are unparalleled in their kindness and service; the gem inside the hotel is the restaurant and the sitting room where we enjoyed a signature champagne cocktail and listened to the fantastic house band. A truly fantastic experience from beginning to end. Highly recommend.

Nice gardens. Access to rooms through service areas

The Graycliff is a stunning property and we had the most amazing stay. Once you enter the Graycliff it is like stepping back in time where the ambience and excellence is at the forefront of your visit. The staff are attentive and nothing is too much trouble. The dining experience is something not to be missed and there is a pianist every night to add to the atmosphere and mystique of the Graycliff experience. Our stay truly was amazing and the history of the place adds to the uniqueness. To also stay at the same location as royalty and countless celebrities is the icing on the cake………. Graycliff - Don’t ever change!! Thank you for a wonderful stay

What an amazing stay and in the heart of downtown Nassau. If you have the extra money to spend I recommend this place, literally a mansion! Read their history and you’ll understand. Poolside service, cigars in their patios and amazing food, Graycliff didn’t disappoint! Thank you to all the kind staff as well, you guys were amazing, hope to see you again soon.

My wife and I stayed at the Graycliff. I was scouting the location with the thought of bringing back a group of business people with me for an event at Graycliff. I loved how unique the property is. There are lots of resorts, but this is a special place. It is an old building, the grounds are peaceful. We found the staff to be helpful but not always in our space, which we liked. We will definitely be returning.

It’s not as impressive as it could be . Everyone was hyped about this hotel but it was little run down and property was not taken care off . It’s a cool concept but I would not say it’s a luxury hotel .