Quality Inn & Suites West Bend

Nice and clean, beds were not comfortable but otherwise very decent

We were happy with our stay. Very friendly and caring people, nice room, good breakfast. Thank you.

All was good except there were s**t stains in the toilet bowl. it made me wonder how well the bathroom was cleaned. Everything else was fine.

Sausage at breakfast was cold. Didn't see red light on the warmer until after we were done. Pool and hot tub were closed which meant disappointed kids. Hallways stink so bad. Like someone vomited and it was vacuumed then the vacuum used in other areas as well. Then there was a powerful air freshener used to cover it up for a few hours that was almost as nauseating. The ac was across the huge room, on the other side of tv stand, so it never reached our bed right beside the jacuzzi. Jacuzzi didn't hold water entirely. You could hear it draining the whole time and see it going down slowly. I've stayed in several quality inns before but this is the worst I've been in.