Excellent

Staff was very helpful and kind , the lady at the dining room was super nice and friendly and she is very kind her name is ESTER lovely lady I will go back there again.

The area around the hotel it's really noisy. Not to clean. Good thing is the food. Very tasty.

Roof top restaurant and atmosphere

Very inexpensive

Nothing the staff was horrible. They made me wait. Three hours outside didn’t let me in. I will never stay there again.

Good place to stay for its affordable prices, good treatment from the staff.

Nice location, nice hotel, thank you

I had a live cockroach on my bed and construction started outside my door at 7am, do I need to say more. The desk staff could not have cared less.

Cleanliness appearance and excellent customer service of the staff

every thing good

The staff was extremely polite and resourceful. My room was clean, comfortable and had a great view of the city. My driver gave me a tour of certain prominent buildings and he told me on the 42nd floor was a beautiful view of the city, good music, food, and drinks.

It’s a nice hotel but Needs to be updated. Carpet should be removed from room, it’s too stuffy

This building is a city landmark but the hotel runs short of our expectations as such. Our room A/C wasn't working properly, the TV had no signal, the safe didn't work, bathroom sink had no hot water. The elevator system was pretty much like a maze. To get to rooftop restaurant you have to walk up 2 sets of stairs. The staff was very friendly and helpful. We went to the rooftop restaurant and the waitress was doing everything by herself: sitting customers, taking their orders, bringing orders to the tables, closing accounts and even cleaning up the tables...and she ALWAYS had a smile in her face, she was the highlight of our stay at the hotel. The breakfast is not included in your stay, I even think they charge you for a cup of coffee. The bed was comfortable! Overall was disappointing for such big and famous hotel. The staff definitely made a diference for us!

I liked staying here. Breakfast was great and dinner awesome

Everything as great!

Like the staff is very professional and Nice. The hotel needs ais to old and need upgrade. . Need a sport bar.

It was good 👍

Needs renovation

I booked an Executive Room, 2 Double Beds but I was assigned a small room with only one bed. After discussing with them, they just let me in that room. Really disappointed

my stay at this location was HORRIBLE NEVER AGAIN. 4 nights and 5 days. The staff member Daniela was unapproachable and her demeanor was as if you were bothering her. Unfortunately for me she was always at the front desk. The hotel had only 2 elevators working for the guest, the hotel staff, including housekeeping with the carts full of clean and dirty linen. In 5 days I was there the elevator was never fixed. I had to wait 15-20 minutes for an elevator in a hotel of 44 floors. The elevator will go up to floor 20 and ther people will use it for other events. Is obvious that the hotel manager does not care about fixing this issue. The hotel pictures posted on expedia for the Premier Room with city view is not what I got when I arrived at the hotel. I wish I can upload the pictures of my room. Overall don't stay in this hotel is my personal opinion. low quality rooms, the ac was leaking all night, staff mediocre, the hotel beds uncomfortable, poor management.

The staff was great

I very much enjoyed the service and staff. Ricardo and Orlando especially were very great staff members. The hotel was clean and tidy each day and everything was very pleasant. The food was excellent and always convenient at any time of the day. The stay was great! Muchas Gracias!

No se que decirles puede mejoras mucho lo se.

The view was amazing

Muy lindo hotel y limpio

Excellent , hood price , close everything on the city. Next time coming back. Good breakfast. Buffet. Variable every day. Soup DELICIOUS. Five stars.

The staff is friendly and accomodating. The area around the hotel is not that good.

Excelente como siempre

Staff are very friendly and helpful. Front desk staff JUAN and OSCAR go above and beyond, both are very professional and got an excellent service

Seguro Wifi Ubicación Desayuno

Nice View, very good acomodation