Hotel is well keep clean, from you check in until you reach the rooms, there is mo balcony but the view was amazing, there was a very large windows very beautifully. We had free full breakfast every morning, there was dinner buffet Friday & Saturday then Sunday the BBQ was so good complements to the chef and the restaurant team. This hotel was so close to all the shopping center. Staff was friendly and there english is good. I will return soon.

The room had a great view, comfortable, well provisioned. The included breakfast was excellent with high quality, ample variety, eggs cooked to order, multiple hot options and a selection of coffee, teas, hot chocolate, fruit juices and energy drinks. My only minor criticism is the pool towel situation…we were told we had to get a ticket and retain it for the duration of our stay (1 week) and show it each time we wanted a pool towel. Not customer friendly and not inline with all the other great things Hotel Plaza Paitilla provides.

Plaza Paitilla Inn is my favourite place to stay for overnights or short trips the Panama City. Its old school with a new clean look. EXCELLENT staff

Friendly staff comfortable room with an amazing view if the city and seafront. Recommended!

The service here was pretty bad, thought the value for the stay and the view was good.

Hotel was great, and the breakfast was great

Great location! Near synagogues and kosher restaurants. Nice room with mini fridge and coffee pot. Nice swimming pool.

Great location, view, food selections, and staff service. Would like to see daily bottled water, wash cloth, towels. lotion, and shower cap added to yhe room.

Great

The hotel is amazing. The rooms are great, the breakfast is the best. The service during the day is poor. There are people standing around that don't help you and just stare at you. The spa is the worst. I asked for a massage and a turn me down clearly because I am a gringo.

Excellent stay. Wonderful view of bay. Short walking distance to area restaurants.

We always stay on this hotel , but this time we couldn’t sleep , so many drank ppl.,also we had to change room because toilet seat was broken and fan in bathroom was very noisy . Front desk lady change room and we had plug sink and also fan in bathroom doesn’t work at all. I wish we can get one from new updated rooms . Also swimming pool this time I didn’t go because there was so much dirt and leaves . But you have excellent front desk service and everything else is good. We still like to go there .

A nice hotel overall. Some details need attention. Did not always have hot water. A clogged sink. Breakfast ok but not great. Bread was not fresh.

Very Food place

Excellent location,

The area is safe but busy because of highways and bus routes. The staff are really nice and super helpful.

My stay was great. Only wish the breakfast was better

Needs a facelift. the room was very musty smelling with no ac on when we arrived… so we had to go out while room cooled.

Staff was friendly

This was the perfect destination for our 3 night stay in Panamá City! The hotel is older but it appears they doing some renovations. Our room was very nice and recently remodeled. We loved every detail! The front desk staff was very helpful, the buffet breakfast had so many choices and the outdoor pool area was a nice bonus for being located right in the city. This is an excellent value for the price!

Very old hotel that I expect will be bull-dozed soon. Most guests seemed to be from central and south america hence skewing reviews. If you are from US or Canada and speak only english, suggest you go elsewhere. Most staff (front desk and restaurant) speak little to no english. This is really a 3 star hotel at best. Service is very poor. Our TV wasn't working on arrival and had to ask several times for someone to come up and look at it over first couple days. They finally replaced it with another one after again calling reception. Asked for a blanket at least 5 times both by calling and stopping by reception over 2 days, which never got delivered so picked up ourselves front desk. They took old towels from our rooms and didn't replace them several times. Again called and stopped by front desk to tell them a couple times and again had to get them ourselves from front desk. If you are looking to relax by pool, don't bother. It gets no sun at all except for last part of the day when a small part of pool area get sun. What few lounge chairs they have are old and falling apart. They were starting to replace some during our stay but still in terrible shape. Breakfast is mediocre at best. Stale bread, crappy coffee (which seemed like instant coffee). They had someone making omelettes which were OK but same same spread and limited choice each morning. Restaurant wait staff speaks no english at all and service is terrible. Very disappointing and wouldn't recommend hotel.

The hotel is good however the staff is not really into customer servise , there was a car parked at the front where i came to unload my luggage and he wasnt moving until i came out and ask him to move , when he move a taxi came and tailgate my vehicle and i didnt have space to take the luggage out , i ask the taxi and he start to argue and the guy in charge didnt do anything to help me, after that the same guy that was parked on the front blocked the entrance to the parking area and i had to keep asking to move the car , i told the front reception about this and they didnt do anything about it ,

The staff was very polite and helpful. The room was clean with the basic amenities. However, there were only hand towels and no face towels in the bathroom. There was a nice view of the city from the large window. I would recommend this hotel to others.

Room floor was dirty.

The hotel was clean. The staff was very friendly, courteous and accommodating. They never acted impatient, and addressed any needs we had quickly and efficiently.

The service from the staff was amazing! Beautiful rooms. Affordable

Great location. Walkable to many attractions. The staff were friendly and accommodating.

This hotel was awesome. The staff was excellent, the food was great and they even provided some entertainment. The buffets that were provided were awesome. I would definitely go back.

Not worth the man money

cx

Great hotel with very good breakfast and convenient location, service was awesome.

We had a wonderful stay and would highly recommend This hotel. Staff were lovely, the rooms were wonderful and clean with an amazing view. The best were the breakfast buffets, included with the room- so much variety everyday and more than you could possibly eat. A wo dedful stay overall!