We had a brief stay. A very nice young man was so helpful. Our room had been remodeled and was very nice. Breakfast was wonderful. Transportation was provided to cruise port. The hotel was in the middle of reno and unfortunately the elevator stopped working and we had to drag our luggage thru the construction. Would still recommend.

Shower heads both barely put out a trickle of water. Both took 5 minutes to get warm, and never got hot. Elevator broke leaving us to carry luggage up 4 flights of stairs

I was very unimpressed with this hotel. It does not deserve the very high rating it has. The power outlets next to the bed in our “recently renovated “ room didn’t work reliably. We asked for housekeeping one morning and they just never came. When I asked at the front desk that evening they said housekeeping had already gone home and there was nothing they could do about it. I ended up borrowing the front desk vacuum so I could clean my room myself! The pool is tiny with a view of a grocery store parking lot. The suite was also tiny - we couldn’t fold out the couch bed without blocking the door! I will not stay here again.

A very overpriced room for what you get. The room had a moldy/musty feel to it. Lots of construction going on on the floor we stayed on. Room/ bathroom was not overly clean. We stayed there the night before getting on a cruise for the convenience of the location. Not worth the money. The front desk staff was very friendly and helpful though.

Very nice hotel. Although under construction you really couldn’t tell.

This property is currently undergoing renovations. This something out of their control however I’m not sure we would have booked here. The staff were quick to check us in and very friendly and The breakfast was excellent. Our room was dated but clean and the beds were comfortable. Overall it served its purpose

Air condition in the room didn’t work very well but overall experience was great

Doing renovation at time of visit. Room picture misrepresented by amount paid for room. Had to get an additional room paying way too much.