Excellent

Great service. Small problems addressed immediately and cheerfully by staff. Good coffee in the lobby. Strategic location. Quiet and peaceful.

We stayed here as there was an event in the hotel. It was convenient due to that. The hotel itself was average, seems old, needs an update. There was ample parking and it is near restaurants and shopping.

Beautiful hotel. Perfect for our stay.

Only reason I picked this hotel was for the pool I get their pools closed and on website hot tube was only closed and beds didn’t fit on frame wich made dangerous for my one year old definitely will never stay again

Carpet were very dirty and stained throughout the bedroom and hallways. Beds very uncomfortable. Staff was friendly.

Reasonably priced. Right next to multiple restaurants, grocery and drug store. Convenient to the Interstate and a relatively short drive to Boston. Very nice staff.

The lace curtains were filthy. I pulled them back to see out the window and the bottom halves were dingy dirty gray! The radiator wouldn't keep the temperature I set. The shades were white pulldowns, not conducive to keeping light out. The bathroom was spit spot clean! The pillows were wanting/not soft or cushy.

Not very busy during work days. Free hot breakfast

Only thing I did not like was tv in room did not work but besides that it was fine

a bit aged but huge hotel. we were assigned a room about quarter mile from front desk.

Reasonably priced. Quiet and comfortable

Room was available when promised and was super clean1

The property is very old and dated. The pipes were banging and it was not up to standard from our previous hotel stays.

Front-desk people were not friendly or accommodating. I checked in at 3:00pm and asked for a room near the elevator. The assigned room was about as far away as possible. I emphasize 3:00pm. The I was given the wrong key. So there I was, a long way from the lobby with the wrong key. I asked a person who was cleaning a nearby room to open my room but she understandably could not. She did however call and get approval. Everything was clean and comfortable.

Good enough

Older property, very quiet and A/C did not work well.

Overpriced. Hotel needs updates.

Room was very damp for two days despite running the A/C. Towels would not dry it was so damp.

The hotel is over priced for what it offers. The hotel look much older from the outside in person as well as the parking lot area. The hotel name sign doesn't seem to have been updated since the 80s. The inside of the hotel is clean as well as the rooms. The inside looks very dated. An example would be the physical key (extra large to fit in pocket) to the room instead of the standard electronic key.

The only bad thing I can say is that the hotel pool was closed and unfortunately there's no way to know that unless you call first. The restaurant in there does not open Mon and Tue. Also, they could enable the people placed in the back of the building with an access code to get back in when taking his/her dog out (that's where we normally get placed at per the reception person). Besides those points, the rest of the stay was very good. Room very clean. Bed was great. Everything in the room in great working order. The location is also great, next to 495.

Air conditioning wasn't working in all area. In the hallways there were dehumidifier that were not empty on time making the air smelly and stuffy

Clean and nice place, spacious!

Nothing special except close by restaurants.

The property is a little outdated, but clean and comfortable. For some reason the bedside phone rang two or three times each night, which disturbed my sleep. I do not know why that happened as there was no one on the line (haunted?). The breakfast staff was very friendly.

Booked the room specifically to use the pool with my daughter. The pool has apparently been closed since February and it is not mentioned on the Expedia website. It said it had a pool when I reserved the room…

Very nice place, reasonable, quiet. Best thing was Clark’s Pub, their in-house restaurant. Had probably my best burger ever. Review on Google

Great stay

This hotel used to be the best place to stay in Westford and it has definitely gone down hill. Nothing updated, no one at the front desk when we arrived. Our room was too close to the pool I guess because it was muggy and chlorine smelling. It was clean though.

Older property starting to show its age (old school key, and pool not open for example).

The Westford regency is the sister hotel of the Boxboro Regency which I utilize often. I utilize the Boxboro property because of location and price. I overlook the lack of staffing, horrible restaurant, heating/AC issues, bathroom problems etc... it is a "was nice hotel that has atrophied from neglect". Why am I telling you about Boxford on a Westford review? Simply because the Westford was closed for years for an upgrade. In its reopening it still mirrors its sister in many ways. The hotel is understaffed. There is a sign at the front desk that the agent will return soon. I saw that sign at (long wait) check-in and throughout my stay. The property is improved but the AC didn't work, Bathtub did not drain, towels were an embarrassment etc... The bar was empty, bartender great, food hideous (hello Boxboro). Breakfast was expensive for minimal offerings. This is an its ok for a short stay because there is a handful of restaurants and clubs nearby as well as Nashoba Valley resort. No other reason

Clean, quiet, spacious hotel! Breakfast in the a.m. was adequate, served until 10am. We had delicious burgers at the restaurant in the evening, which was great because we were too tired to go out. Pleasantly surprised, and better than the hotel options in Nashua, NH.