Great stay! Loved the resort and the point bar. Beautiful sunset. Enjoyed meeting many of the international guest.

My husband and I had a change of plans when it came close to our 1yr anniversary so we hopped online last minute and found this resort for an amazing price & snagged it for a few days and we loved it! Location is everything and it was only 1hr from Key West! I had no idea that it was close to the best seafood in the keys! The coolest kayaking is nearby also! The grounds were clean and there was plenty of things to do there including a huge chess board and a volleyball net! My favorite part of the resort was the point! They have hammocks with the strands of lights wrapped around the palm trees which gave it a magical vibe, not to mention the drinks at the bar are AMAZING! We’ve already talked about coming back in a few months and bringing the kids! This resort is pet friendly! I didn’t go to the pool or hot tub but we took a look and it was cute! The only thing I would change is the breakfast BUT for the price we got it for, I was happy with the quick choices! The room was clean and the staff was super nice! There’s also a GREAT coffee store about 4 miles north! It’s a 10/10 experience for me!

The resort was comfortable. The resort could a little more attention to detail on cleanliness. The staff was very polite and respectful. The grounds needs a a lot of work as well.

check in was at 4 but the room were not ready until 4:50. The lady in the reception wre not very helpful. Also the place could do with a fresh up. Looks old.

Arrived, told our room had broken AC so had to use another room with airbed for 1 night, not ideal but these things happen. Said we’d take the room with no AC but told not an option. When we got to our block the room we should have been in was being used by a family as they were sat on it with swimwear drying on railings - aircon wasn’t broke we’d been double booked & lied to. Our captivating view was the car park. Pointe bar: what a dump, cushions either missing or dirty. Fridge broken, chap said no stock, only draught beer, 1 can of warm diet coke & some iced lemonade! A bin bag was delivered & told it was airbed presumed someone would be back to make the bed up. Nope we had to do it. Next morning at breakfast we were handed 4 boxes, we went into a soulless room & opened them to find a wet soggy muffin, frozen cheese omelette, yogurt & bagel with orange juice. Asked about room, told an OV was available, took our number & said we could move at 12. Hadn’t heard by 3:30 so went back & abruptly told no OV room available but original was I expressed my dissatisfaction in experience so far at nearly £300pn I felt was just poor value & was told “all resort fees waivered” which is nice but not addressing any issues. Our room 315 the room was spacious & clean. Pool is filthy it's that bad people have written their names in the dirt. The jacuzzi is dirty. Pool bar wasn’t open in the 4 nights we stayed. Grounds are unkept, no maintenance, broken borders, uneven patio, poor impression.

Resort was run down and dirty. Definitely not worth the.mo ey.

The room was very nice. But it was not ready when wet got there. They charge a daily resort fee that is supposed to include housekeeping. Our room was not cleaned and even when we did ask for it to be cleaned it was not. We had to chase down someone to receive fresh towels and washcloths. One day they did come in and make the bed and took the dirty towels but didn't leave fresh and didn't take any of the dirty washcloths or handtowels. While the room was nice the resort itself is in need of attention. Many of the chairs around the pool have tears in them. We will not be back.

Plenty of hot water, pool was very nice, beds were comfortable. My biggest complaint was the resort fee. A daily fee to use the amenities at the resort should simply be part of the nightly rental cost (note: we arrived late in the evening and stayed one night - not exactly time to utilize all those amenities). Advertised that breakfast was included - they failed to mention that only two boxed breakfasts are provided per room (had booked a room for four people).