The GrandResort Leonardo Limited Edition

i had to complain 3 times before the bottle of wine was delivered to the room and a later checkout time was refused

Would have rated 4.5 if possible. This is a lovely hotel and certainly deserves its 5-star rating. Facilities were vast and of a high quality. We were a family of 6 staying all-inclusive. It included all meals and unlimited drinks and ice cream (other snacks were limited). Food quality was ok not amazing. Standard buffets were substantial in range if not quality. The Japanese a la carte was good although Acai restaurant for dinner wasnt great with very slow service. Some felvioujs cocktails and mocktails were always available. Entertainment was limited but fun - mostly for children with wonderful staff who kept our kids entertained. We had family sea view rooms. Comfortable and good amentieies with lovely views. Not the largest and TV limited for English speakers but not an issue. The 'free' mini bar was a nice touch but some more snacks and less drinks woukd have been appreciated. Pool was simple but clean and warm. Never had an issue finding a sunbed. Pool service was appreciated. Overall a great hotel and one we would visit agian.

The rooms are big and very nice and clean, I recommend the swim up rooms which are perfect for privacy

Excellent and I recommend to others