It was on our way to California. Loved that it was right on Route 66, so we were able to site see there.

Shampoo and body wash containers are mounted much too high for anyone taking a bath. These should be lowered to make them accessible for people who shower as well as those who like to have a bath.

Check in staff were nice , checkout guy didn’t help with our room issues . Breakfast was ok . Loud pipes all night and we got no sleep and we had court the next day . Work up to a cold shower . Sink blast so hard you get all wet !!!!!

Just an average level hotel, given its price it is a little bit expensive and old facility.

We did have some neighbors upstairs making a lot of noise jumping or something but we were too tired and just fell asleep otherwise loved it Was clean and good price

All of the workers we had contact with were very nice and helpful. There was one day when our room didn’t get any attention (beds did not get made and no clean towels) My teenage kids were sad that the hot tub was not usable (it was in a separate room that was locked and we could see through the window that there was no water in the hot tub). Other then that, we would happily stay there again. Thanks Expedia, for helping us get a discount.

The reception staff were rude, untruthful and require retraining. Appalling.

Easy access and the staff was super

Overall a pleasant stay.

The comfort and cleanliness of this hotel was the prominent feature. However, the breakfast left a lot to be desired. The eggs were overcooked (brown at the edges/almost inedible) and the muffins were stale. We’ve eaten at lots of hotels and my hubby designated this to be the worst. That’s pretty bad!

Looking a little worn out and in need of a hard cleaning. Nice staff though, great breakfast. Tub faucet wasn't working properly, small TV. But overall I liked the Western decor and was comfortable.

Great location, employees wonderful, nice breakfast.

Breakfast was a nice spread.

Things inside the room, such as bed, furniture, etc were nice. The building is in need of maintenance. Water leaked all over our bathroom floor from a leaky toilet tank. The stairwell door kept staying open due to the door getting stuck on the tile floor. Good breakfast

Property does need to be upgraded. Staff was excellent, but property shows it's age, in some places badly.

Good all away around!

Arrived late at night, nice customer service. Advised elevators were out of service, gave us a first floor room. The door to our room was propped open when we arrived. Weird. Very dim lighting and old out of date room. Like maybe they hadn’t had someone stay in awhile. Would not stay here again.

A little bit too far away from downtown, but still a food place to rest

The receptionist at check-in was very friendly . The hotel itself though is quite old and needs to keep up with their other Holiday Inns.

Very nice. Clean, comfortable and great customer service.

Staff was excellent. Housekeeping should be given an award for the cleanliness. Maintenance guy fixed my TV in a jiffy and the front desk gave me a quiet room . This property is close ( 5 minutes) to all kinds of good eating and a good quaint cinema. The coffee makers are Keurig and the fridge has a small freezer. . Breakfast is at 6am and check-in is a nice early 2pm.

The person checking us in (Star?) was very friendly and helpful. It was very hot out (103). She was able to get us checked in a bit early. We really appreciated that given the extreme temperatures. Thank you!

Good basic hotel. Breakfast good and room adequate for a 1 night stopover en route on longer road trip. Lots of restaurants in area for meals.

A beautiful hotel. Very clean. A fantastic breakfast. Employees were very caring.

I liked the comfort and the staff was very fr also the room was clean and the breakfast was great.

Customer service was excellent. The room, not so much. Upon entering-- the smell was so STRONG of air freshener we thought. After looking in the AC unit someone had crammed a car air freshener in the AC unit. I used a tweezer to remove it so we could breathe during our stay! The mirrors were not cleaned The floor was left with a sticky residue and old shoe prints The curtains looked as if they had vomit stains on them Headboards were dusty and full of handprints There were contact lenses stuck to the bathroom door and walls The towels were just thrown on the rack with not enough for our stay. The TV remotes did not work for the tv and broken Upon swimming there was a teenage kid with a bloody nose swimming and using the hotel towels to subdue the bleeding. The towel was then left by the pool. It was not worth what we paid but we made it work. Being in the hospitality business this was a terrible clean. We will be checking out surrounding hotels during our next stay.

Good experience

basic holiday inn

The hotel is past its glory days. It just seems dated and a little rundown. Needs a face lift.

Very nice hotel, it was clean and the staff very friendly.

Great stay. Staff was friendly. Great breakfast with a very nice lady servicing that area.

1. Our keys had to be reset 6 times in 7 days because they wouldn’t work. 2. The shower leaked and created a lake in the bathroom. 3. The one receptionist was rude, none of them even cared about the complaints of us and others staying there. And they were rude to customers because we legitimately had complaints like our key didn’t work again! 4. No one told us the rooms weren’t cleaned while we were there. We had to take out our own garbage and find someone on cleaning staff to get clean towels, toilet paper and tissues. Tissues were empty and toilet paper was less than half roll without an extra when we got there. 5. There was not enough parking. It was always full with a few double parked. This actually caused people to park in front of the entrance doors hindering access to the building and blocking access to the trash cans and smoking area. 6. The breakfast was horrid. I felt as if I was back on a submarine. No flavor, always out of anything that was good. Fresh fruit was either gone or going bad. 7. The spa was broke, and we weren’t informed beforehand. 8. They never applied my military discount to the room. I’ve stayed all over the world and have never had a worse experience in a hotel. I would never stay there again nor recommend it to anyone. It was so bad we made it a point to ONLY be there to sleep. Come in at midnight to get up and leave by 6am.