No air conditioning.

Liked nothing, Disliked everything

Nice and clean room for 6 of us.

Pfff - its OK. If you need somewhere for a night its fine. No lift though, so if you're mobility impaired or with a heavy bag, maybe not for you.

A clean and comfortable room. Very conveniently situated.

Room very small for a family. No A/C. Property feels a bit old. Staff very kind and helpful.

Family of five in one room!! We did it! An affordable vacation in London was possible thanks to the Marble Arch Inn. Having that many people in a tiny room was a little like camping … we only spent time there in our beds. The neighborhood pub and breakfast spot were gorgeous. Restaurants and shopping nearby made everyone happy. We felt like Hyde Park was our own yard and went there every day. Plus, the marble arch is a bus stop for both the red and the blue lines for the BigBus hop on hop off tour. We walked to the Paddington station for the express to Heathrow. Easy peasy. One thing: there’s no air conditioning… but the windows opened wide and it was perfectly comfortable. But with open windows you’ll hear the noise on the street…so bring ear plugs or something if that’s going to bother you. The front desk guys were so kind and friendly. They were always there… 24/7. And they always had a kind smile and warm greeting as we came and went.

Property is nice, location spectacular but watch out. Items were stolen from my wife. We also had ants all in our food that was package by morning bringing it there in the late evening. When we approached the manager about the theft issue, (we didn’t accuse anyone specific), he then called a women who cleaned our room, once she was briefed about the issue she began yelling at my wife terribly, and later took revenge on us by refusing to clean our room after we returned from a long day of tourism. We had no soaps, fresh towels, or any service. When we demanded restitution from management we were given the run around and tossed around hoping we would let it go. Our room wasn’t cleaned for 2 days and the experience and how management dealt with this was horrible. Our stay was not at all what vacationers deserve.

Staff was very friendly and polite, and room was clean. Great location

Although the staff where excellent and welcoming, the facilities were not as advertised, the only new amenity where the bed and the tv, small btw. The walls were dirty, floors uneven, old carpets and extremely cramped shower.

The location was wonderful, just a few minute walk to Hyde Park and Oxford street. Staff was friendly and helpful

Staff very friendly

I’m a regular guest at Marble Arch Inn. Always have a comfortable stay. Very friendly staff

Wasn’t expecting to walk upstairs for the toilet and shower and we heard two people making love and someone having a poo television wouldn’t turn on.

Very reasonable, booked at short notice (on the day) will book again if in the area.

When we arrived the room we booked had been cancelled by the hotel and we were given a smaller room … this was dirty , paint peeling off the walls , the smell of damp and mould was disgusting. Breakfast was a bruised banana , a squashed stale croissant and a penguin biscuit absolute disgrace. Will not return and are disgusted that Expedia would advertise such a terrible property.

great location, friendly staff lots of dining nearby. avoid room 7 as it located near stairway with much noise (like thundering up and down stairs) also much noise above. would recommend ear plugs. bagged breakfast a joke. would stay again just not in room 7.

Bathroom was a two and a half flights walk above room. Room was so small no where to open suitcase except on bed. Breakfast was not provided even though it was supposed to be included. No price adjustment or advance warning provided. Staff was unprofessional and noisy entertaining friends.

A lovely little hotel! Easy to get to, on a busy road but we weren’t disturbed at all by noise! The owners were super friendly and the hotel was lovely and clean. This will definitely be my go to when staying in London. I just loved it!

Great b&b, clean and tidy, staff were very helpful and polite, room was compact but suitable for our needs as a family, a room for the night, breakfast was great for the price, a box of 8 croissants, 5 bananas, 5 apples, 5 carton drinks, and 5 choc bars, would stay again.

Great b&b, clean and tidy, staff were very helpful and polite, room was compact but suitable for our needs as a family, a room for the night, breakfast was great for the price, a box of 8 croissants, 5 bananas, 5 apples, 5 carton drinks, and 5 choc bars, would stay again.

Peaceful!

Peaceful!🙏

Great location. Very clean family room. Friendly staff. Would stay again.

The room is in need of a refresh. Doors in the hallway slam very loud which made it hard to sleep. Bugs crawling

Hotel was very clean and simple had everything we needed for a 1 night stay and the staff were also very helpful

Hotel is basic but its clean, close to the underground and shops plus the guys on reception were great too. All in all giod value for money.

Sink plug was blocked and shower door was slightly broken

Strategic location. Easy to move around.

It is very central. However in Expedia advertise as breakfast and outside door but doesn’t do it. The basement where we slept has a real damp smell and people made a lot of noise through night loading sheds etc. no lounge area to rest in

4th time stayed her - great location, clean and tidy, good value for money

Staff was very friendly and the location was perfect!! Would stay again!