Excellent Hotel in all areas a five Star Servicing.

All ok

Clean luxurious

WONDERFUL, beautiful property and beach! We were treated like royalty and wanted for nothing all week. The food was exceptional, the spa was fabulous, but the true stars were the people who work there. They were gracious, polite, kind, generous, and very helpful. The suite upgrade we received was beyond our dreams and made our 40th wedding anniversary celebration so special. Thank you!! Thank you!! We can’t wait to stay at Acqualina again.

The best hotel

We stayed for 4 days Fri-Mon The hotel and the service was wonderful!!!!!! The restaurants at the hotel were really good also. Our stay was perfect.

One of the best places we have ever stayed! We loved our room our service and our entire experience at this resort, from the moment we got there we were blown away with the amazing service we felt so acknowledged and welcomed there thank you to the entire staff. We will be back again soon.

Acqualina exceeded all of our expectations. Service was amazing. During our time at the pool, Monica was very attentive to any request and she is so personable. Jorge at Costa Grill was fabulous as well. Dining options were fantastic and everything was delicious. The resort is impeccable and all of the amenities are well done. We will definitely return!

Unbelievable service and attention to the guests.

Service, service, service, this is the name of the game here!!! Impressed with everything… food, property, room, all great!

We recently stayed at Acqualina for 6 nights. We enjoyed our large room and bathroom and cleanliness of the entire hotel. The pools were nice and had plenty of shaded and sunny seating. The food was great at Costa Grill, Ke Uh and buffet breakfast. The atmosphere was sleepy. We were often the only family in the pool. Beach and pool service start late and end early. Staff would be scrambling to set up chairs when we got to the beach at 9 and they’d be packing up around us while we were playing on the beach at 4. We’re not factoring this into our rating as it’s personal preference but if you’d like to be able to have a drink in your beach chair at 6 pm, this is not the place for you. Our biggest issue was with service. Everyone was friendly but the delivery was totally lacking. Employees would offer to set up beach chairs but never return. Multiple times, we asked for water at the beach but never got it. We rented a cabana for the day and only saw our server once. We asked for a menu and waited an hour to get it during the cabana rental. We went up to our room while our daughter napped and found the cabana packed up when we returned even though there was an hour left on our rental. We called the concierge to see if we could get a carseat and were promised a call back, but never got one. The list goes on and on. At times we felt like an Applebees is more attentive than this 5-star hotel. Each staff person was very nice so it seems like there is a management/systems issue.

It is always a pleasure to stay in Acqualina Resort, the rooms and the hotel are outstanding. Best hotel in Miami Beach, with an amazing personal and quality service. Valet parking was a little be short hand I will assume comparing with previous experience.

the service was outstanding; every staff member addressed us by name and was most helpful; best hotel experience ever.

Acqualina was everything it promised to be. 1st class all the way. The best staff we've met in a very long time and that made all the difference

We will definitely be going back one of the nicest staff we have ever encountered

Hotel was really nice but the service was a real joke . 45 mins to get the car and you pay $40 a night . Long time to get a table even if it was empty and a eternity to come get your orders and be served . Really poor for the price we have to pay

It’s truly a beautiful property. A great beach. Nice rooms. There are some perks. Overall, for price and hotel rating- a B! Which is still above average

A slice of heaven. Kid friendly. Every guest is treated like royalty.

Absolutely loved this place, excellent service & food. Their customer service is exceptional. Already planning our next trip.

An amazing place from A to Z. Service is outstanding. Very clean room with beautiful decor and comfortable bed. Prime location for restaurants and entertainment. Beach few steps away. Paradise.

Feels like a real vacation. Staff is exceptional. Food is delicious. Rooms luxurious. Steps from the Beach. Nothing but good things to say.

Great staff super clean hotel

Checking in at Acqualina Resort made us feel like never before in any hotel in America. They are very professionals and focused in their quality service, providing an exceptional attention to their customers has I never experienced before.

Special thank you to Julian at the Frony Desk. Everything was great! Except that team room which is closed after 6pm!

Excelente hotel . Excelente restaurants . Very beautiful .

Top notch service all around !!!! Great stay

Excellent!!! Highly recommended

The Best Resort on the Ocean

The hotel is really nice, the food at Il Molino restaurant is just ok. Staff super friendly

The property was impeccable and the staff was so kind and friendly

We stayed for just 2 nights but wished it was longer. The service by all staff was amazing. Everyone was so nice and eager to please. We dined at the Italian restaurant on the property which was such a wonderful experience. The food was delicious and service impeccable. If you are looking for a luxury experience I highly recommend Aqualina.

Forbes rated the Acqualina Resort a 5 Star Hotel and Spa and it earned every star during my stay there. It is by far the most amazing hotel I have experienced in my lifetime. When you arrive, the smiling, front desk staff sets the tone by offering you a glass of prosseco as you are given a tour of the expansive, beautifully manicured resort that sits right on the ocean. Next you are off to your 650 sq. ft. fully white paneled room. The spa is staffed by true professionals for your every need. If you want glamour and peace at the same time, you will find it here. I took my daughters to celebrate their missed birthdays and the end of the pandemic online learning for their boys. It was exactly what the three of us needed.