Good

Everything was great besides front desk. A simple: “Hello, how are you? I’ll be right with you in a moment” makes a lot of difference. Ignoring guests is not a good thing. And if you are part of the staff and see a guest standing don’t ignore them and walk away, say something like: “have you been helped? She/he would take care of you in a moment”

It would of been nice if there was coffee supplies for the pot. The room was very warm and we had the heater off. The same garbage (literally) was in the elevator for our whole stay. When we first came to check in we had to practically jump over a hose and puddles because they were power washing . When we had to leave abruptly at 4:30 am because my husband got sick, I had to shove my key under the window door thing because there wasn’t a basket for the keys. It also would of been nice to have a couch or something for us women who have hot flashes.

The stay was wonderful. A convenient location for the activities attended.

The staff was very Professional and Friendly. The accomodations were pleasantly met to their expectation. All of this on top of a great price. I would stay here again, as well as recommend this place to Family/Friends. **Extra blankets, extra pillows, and extra towels in the rooms would be nice but can all be accomodated from the main lobby**

I liked the fact the facility has a kitchenette very convenient. My room was nice, clean and staff was very friendly and helpful.

Very nice and helpful and pleasant to stay

We are not happy. we checked out early would like to get credit for unused days. But it is very difficult to even communicate with customer service.

It was a pleasant stay AC/Heating unit was working fine and the bathroom was neat. Bed was also pretty clean

This is a competly adverage extended stay type hotel. My one interaction with the hotel staff was at check-in.The room itself was very nice and clean. However for a two person king sized bed there were only three pillows. No big deal I'll go ask the front desk for an extra. Everytime I went to the front desk to ask or tried to call no one was there or answered the phone. When it was time to check out no clerk was present either so I left my key in the used key box and left. This was at 10:45 check out was at 11 I would have at least thought an employee would be at the front then. Additionally some of the other guests were partying in the parking lot until fairly late, while my room wasn't on the same side that they were I'm sure it would have been annoying if I would have been across the hall. The party goers also left behind a large amount of trash and empty beer bottles. Again I would have liked to informed management but, I never saw another hotel employee. So if you need a cheaper place to stay that's adverage and you aren't picky about trash and partying this will be a great place for you. However if you are not easy going and chill I would say choose somewhere else.

very comfy beds, small bathroom, great staff, very clean

Friendly and helpful staff throughout. John the Night Auditor was extremely accommodating.

Ok long term place large fridge and 2 burner stove

The front desk agent has no sense of customer service at all. They required a $200 deposit which too much for a hotel room

Huge king sized bed, comfortable. Wooden floors in rooms instead of carpeting. Fitness room needs more than the very heavy weights they had - lightest dumbbells were 25s.

The room has a kitchenette with some basic stuff. Has a full refrigerator, which is very noisy and had to unplug it during the night, since I was not using it. The A/C unit is a throw away. Makes ALL sorts of noises and every time is starts/stops it will wake you up.

The place was clean and quiet. The room was large. The kitchen was a nice touch.

Easy check in friendly staff convenient location. Only complaint was the room was very small

good value for an extended stay hotel, clean, adequate amenities, good staff.

the staff that was working on the desk was very rude, not very helpful...not coming back to this place anymore

Adam was great, he has the best attitude, and a great Customerservice person. It was just one day and I very much enjoyed my stay. Thanks

Stay was like a home , great big room having all kinds of facilities required for family stay

Horrible staff. The manager is rude and doesn’t attend to a single guest need. They cancelled my reservation with no notice to me. Horrible. Smell of weed and loud noise all night. Gangs in the parking lot and shady people in the halls all night. No security at all.

Close to good food places, spacious. Needs more pillows

Cool and quiet,super friendly night check in.

I wasn’t able to check in due to overbooking

The hotel was bare bones. Didn’t have high expectations for a $69 “special” but carpet was worn & balance was 1-sqft tiles from the 1960s. TV was all analog channels. Bed was ok ... very firm.....like a sheet of plywood was under the mattress (didn’t see one). The highlight of the night was 12:30am when I heard someone put a keycard in my door then open my door. If not for me using the door bar I would have been face-to-face with an unexpected guest.

The staff was really nice and helpful. We came from la to Virginia due to a death in our family

my experience was real short and work related and not what i thought it would be

It had fridge, full cooking rsnge, microwave, sink, utensils. First room smelled like an ashtray although it was supposed to be non smoking. Front desk change my room promptly.

My wife and I needed an overnight accommodation for our visit to the Air and Space Museum's Udvar-Hazy Center near Dulles airport. (The museum is definitely worth the trip, by the way.) We've lived in and traveled through many places in the world so we're fairly flexible in our hotel requirements. We decided to take a chance on the Suburban Extended Stay. Now, if you're looking for a Hilton HHonors property with all the fixin's, this ain't it. It's really set up for, say, workers away from home for extended periods, just like the name implies. It was scrubbed clean (a bit of an antiseptic odor at first), had a full 18 cu ft fridge, two burner stovetop, microwave, dishes, pot and pan, utensils, and basic eating ware. The shower room (walk-in shower, not a tub) had an ironing board and iron. TV was cable and clear. Internet was free and fast. The bed was firm but not bad. (I'm a side-sleeper so I don't like hard.) Pillows were hard. Not there: complimentary anything except soap. No snacks, toiletries, or chocolates on your pillow. No free coffee or breakfast. My wife did need a hair dryer and was able to borrow one from the front desk. There were vending machines. There are washers and dryers. Check-in and out were fast and courteous.

Nice hotel. Everything was pleasant Was surprised that they charge for a cup of coffee in the morning.