Holiday Inn Express Hotel & Suites Freeport by IHG

The staff was friendly, the hotel well maintained and our room was clean. We will stay here again.

This was a last-minute trip to specifically go to LL Bean & other retail stores. This hotel popped up in my Expedia feed & they had availability for what we needed at a very good price point. The reviews were great & it was 5 minutes away from the LL Bean campus, as well as Freeport Village Station. Our room was spacious (for our needs) & most importantly it was very clean & comfortable. Along with price, cleanliness—especially having ZERO bugs of any kind—is of UTMOST IMPORTANCE. A few improvements tho: bathroom lighting is waaaay too bright & harsh--pls add another light that’s softer, perhaps one that is over the tub area and/or a light(s) around the mirror. Adding a heat lamp & vent in the bathroom would also add comfort. Extending guest laundry to 24hrs (or at least 2AM, even midnight!) would be great too as people are traveling and being active (especially here in Maine!) so that would be awesome & convenient. And having at least 2 ppl at the front desk would also make things run more easily for staff and guests alike. Staff: the night front desk was courteous & helpful but seemed stymied if there was more than 1 person in line; the kitchen staff was friendly & very kind; housekeeping seemed distant & aloof. Hotel: gym & pool but we didn't use. Very good breakfast 'til 10AM. Keep up the good work: cleanliness, comfort, courteousness, price. Final note: only 1 elevator per wing/side is extremely inefficient & inconvenient. Hopefully this can be upgraded.

.

The Holiday Inn was clean, smelled good when we walked in the room, comfy beds, everything we were hoping for a night stay before going to the airport!