voco Sarasota by IHG

My family and I had a wonderful stay at Voco Sarasota. The hotel truly exceeded our expectations. The location is excellent, everything was very clean, and the overall atmosphere was welcoming and comfortable. What stood out the most was the outstanding customer service, especially from Jake, who assisted us during check-in. He was incredibly friendly, professional, and went above and beyond to make us feel welcome. When we asked for dinner recommendations, he even took the time to prepare a list of the closest and best restaurants for us, which we really appreciated. Thank you, Jake, and the entire Voco Sarasota team for making our stay so enjoyable. We would definitely stay here again and highly recommend this hotel to anyone visiting Sarasota.

Overall, we had a nice stay and enjoyed the property. The only issue we experienced involved communication. Earlier in the day, I received a text message stating that if I needed anything, I could simply reply to that number. Around 8:00 p.m., while my husband and I were out for a walk, my father called to say he had a severe headache. I replied to the text requesting towels and something for his headache, but I never received a response. When we returned around 11:00 p.m., my father told me that no one had brought the requested items. I then called the front desk and was informed that the employee on duty was new and was not familiar with the texting system. I would recommend ensuring that all staff members are properly trained on the hotel’s communication system so that guest requests submitted by text are acknowledged and handled promptly. Aside from this experience, we had a pleasant stay.

Love to be so close! to the lido beach , Sarasota beach and St Armand , very clean and helpful on front desk at the hotel , I am returned guest and I will continue 😊

Beautiful place near lots of nice places