Quiet at night

Easy Check In. Helpful staff

Was in town for business. I always stay at holiday inn due to comfortable beds and the pillow!!! Best pillows in the hotel game!

Very nice personal.

Good service but the cleaning service could be better not refilling of coffee in the room

Well.. where to start. I'm an IHG member, but no apparent benefits to booking via Hotels.com. Room placement, sucked... first room off the lobby, ground floor. So noisy, a waste of our money since we couldn't sleep well due to all the noise around the clock. We went to the pool area, which the signage was lacking in identifying. A sign pointed down the hall where our room was, but didn't point to 'enter the stairwell, then enter the outside door'. On the pool deck, we put our things on the ground (lack of tables, cubby holes). When picking up our items after 20 minutes, noticed ants all over our things. Managed to get one in bed an hour later, not cool Breakfast... overall, not bad. The veggie omelet was actually delicious, the turkey sausage was cooked to death and had not a bit of moisture left in it. The sausage gravy was delicious, a great selection of breads, butter, cream cheese, fruit, juices, pancakes, etc. One hypocrisy item... Paper straws... then.. styrofoam plates, plastic utensils wrapped in plastic, and plastic cups. For CA, a big fail (I love plastic) The bed was comfy, the TV channels absolutely sucked. The TV interaction was slow and not useful. It would be nice to be able to stream, using my own account to avoid all of that. For the price of 225.00 for a single night, I would never reserve again, through IHG or through hotels.com. Really just not worth the money. You can get a king suite in Vegas for the same price.

CS was excellent, very helpful and friendly. Room was very clean and organized. Very modern. Enjoyed every minute of it.

As far as being comfortable, I have no complaints. My biggest gripes are that it was noisy and the overall cleanliness of the room. The jetted tub in the room was less than clean. One of the covers of the jet was missing, revealing a dark and grimy coating. I fear what may have been underneath all the others. There was a dark colored coating on the underside of the tub drain as well, which I was careful not to touch. I would imagine that with charging extra for a room with a tub like that that there would be proper cleaning implemented. The blinds in the room were also filthy and stained. The remote for the TV had dirt crusted into it and the phone was also very dirty. I didn’t touch them to avoid whatever was lurking behind. I know that rooms are not cleaned every day but when they are, it’s hoped that they would be done so in detail to avoid spreading disease and mold.

It was excellent the pool and Jacuzzi were fresh and clean.

Excellent experience, thank you

Very nice hotel

Good

Easy check in and friendly staff. Clean room.

Excellent experience. Everyone is so friendly and they have great customer service.

Horrible hotel! They have a posting for quiet hours that they do not enforce. We couldn’t sleep all night because people were in the hallway and felt like they were in the room. Staff came on at 3am and had no consideration for the guests as they were loud and having a great time outside our door. Sounded like the freeway was right outside the window. Breakfast was cold. Would rather stay in my car than spend money at this place.

Great place and location

Our room Smelled like smoke

Serving Breakfast need to be extended the hours

Rooms are comfortable and clean.

Safe area. Could use a lil cosmetic touch up around the rooms.

Convenient location, right off the 15 freeway. Close to shopping centers. The location felt safe. The hotel was clean and they had friendly staff.

Nice property

Great rooms

The property was very clean, very quiet. The rooms were nice and the breakfast was a bonus

We enjoyed our visit

Great stay.. a little bit noisy with freeway being right there.. maybe next time will get a room not facing fwy

beautiful place clean

Very nice overall however they pulled the coffee at 930 am promptly and the jacuzzi water was green.

Very clean facility and friendly staff

Was great only reason for a 4 start was only one washer and dryer for the whole hotel.

Nice place, great staff.

Super clean and very generous staff