Okay

When I did the booking, I did not ask for a handicapped room, and when I came in the hotel, they’ve given me a completely handicapped room, and when I went to the front desk for the manager to just change my room, they said no it’s done through Expedia contact them they will do it. I don’t understand. What’s the big deal I’m not asking for an upgrade or anything but really unsatisfied with the service And the staff of the hotel would not recommend it to anybody.

You would think a property that was advertised under the Wyndham name would have cable tv. IT DID NOT. Local channels only. Some didnt come with volume only cc. A complete joke. Would not reccomend unless you are a book reader.

The bathroom had roaches . And staff was very concerned about it.

Check in staff ok, check out staff very unfriendly. Could not take a shower, absolutely no warm or hot water. Leaking fridge, terrible loud noise all night. Dirty floor and towels left in room from previous night, small room, uncomfortable beds, terrible breakfast with almost nothing available. Will NEVER book again and suggest Expedia delete this hotel from system.

The room was clean the tube was nasty the toilet had blood on it

Needs to be updated. Rooms are old, looking and dirty looking ones. Not very happy with my stay would not stay there again.

The property was old and room showed it mostly in the bathroom area The bed needs to be replaced

Upon check-in, our room did not seem clean. There was dust on tabletops & around ledges. The bathroom didn't seem sanitary or clean. There was damage to the tub and wall oulets that wasn't repaired & could be safety issues. We opted not to stay the night.

Great place for a shopping weekend

Good location. Convenient to dining options and easy in to hiway to go to Tuscaloosa.

Our trip was just an overnight stay. I would definitely stay here again. I highly recommend it.

Convenient location to retail & dining areas.

Good quiet place

Staff was excellent and friendly, the blow dryer didn’t work and my biggest complaint was the bed frame. It was a metal frame that does not require a boxspring. Every time you moved it squeaked very loudly.

When we arrived in the evening time with our newborn and toddler the room was 84 degrees. The front desk apologized and said they always keep the air off when guest aren’t in the rooms. The room took several hours to cool down. The room itself was extremely dusty as if it hadn’t been used in awhile. The final straw for me was seeing a tiny roach on the bathroom vanity. When there is one roach there is hundreds more. This one was quick and ran it a crack by the blow dryer socket. About 20 min later my husband saw another one on the wall. Luckily, we were packing up to check out. This place just needs work. They put bandaids over problems that need to be fixed.

This was without a doubt the worst hotel experience I’ve ever had! My son was asked last minute to play in a baseball tournament in Hoover, and hotels were slim Pickens this weekend so we ended up at Microtel and it was a nightmare. The room was TINY, there were several bugs crawling on the wall when we got in there, one of the beds had black stuff all over the sheets (we asked for a new one, that one was dirty too), and the worst part was there was a crack in the bathtub so when my son took a shower water was covering the floor, seeping out into the room and into the hallway. The wood around the bathroom door was rotting so it had apparently been a issue for a while. Thankfully there was a cancellation and the nice guy at the front moved us to that room. The breakfast was horrible, it was from a box frozen breakfast items like eggo waffles and mini biscuits, prepackaged hostess cupcakes 😒, muffins and cereal. No hot food like eggs or bacon. The walls are paper thin, I could hear the people in the next room talking loud and clear. The whole hotel had a funky smell. The parking lot was so small, not enough room for a fully booked hotel. It was overall the worst place we have stayed and I will never go back.

Walked in the room and immediately knew that that I had just wasted $200 for a queen bed. The pictures on Expedia are very misleading. The mattress was of the cheapest quality, shower flooring was atrocious and just screamed "rent by the hour." I didn't put my luggage down and wasted money. Stay away from this place!

Good location. Quiet. Clean

Very nice staff who were very accommodating, friendly and patient. However the reason for the low score is that several of the bathtub floors were dirty, stained. I would recommend for cleaning staff to clean bathtubs with bleach powder. Also, the desks were dusty and may be because many of the rooms sit unused for a while due to the location.

The room was very small. Towels and tub were old and worn. Sheets felt damp. The phone to call the front desk did not work. The clock did not work. Overall feeling of discomfort. The positive is the AM attendant was very hospitable.

Staff was nice

When we got into the room, it was burning like hell (86 degrees) as AC wasn’t on. Asked the front desk to switch and found out that all other rooms were the same. Seemed like owner had purposefully left the AC off to save on electricity bills. Onde we turned on the AC, took about 1.5 hours for the temperature to come down to desired temperature of 68 degrees.

Very nice people

Hotel was run down. It's difficult to get into the driveway to go up to the hotel. Without Siri I probably would have missed it and the highway is busy. The attendant was nice. The room was OK. At least it was cool. I didn't expect alot and I expected it would be run down and not that great. It was close to where I had my meetings and that's why I stayed there. The area was secure, parking lot was clean and close to the front door. Could use some new rugs and new paint and carpet. Bathtub looked stained and old. Air conditioner worked well which was a relief. It was OK. Extra taxes and fees tacked by the county made it more expensive than I expected. Wi fi worked

It would be almost. Enter not to even say you offer breakfast - Dismal Breakfast !!!!! - you have to microwave cool stored fried eggs that you can’t even recognize as a typical breakfast cooked egg - sausage was lackluster - biscuit small and cold - no jam - l never expected the room to be as small as it was - Sheez - Micro described it !!!

We had booked 2 rooms for 2 families and our stay did not start off well. The young man at the front desk was very nice, we had to change our rooms because the bath tub / did not work, top lock on doors for the 1st and 2nd room had 2 out of 4 screws coming loose from the door like someone tried to break into the rooms previously. And there was black mold like substance on the outside of the tubs. It was an okay stay but I cancelled my reservation for the following week when driving thru Birmingham.

Friendly staff,clean, affordable.

Absolutely filthy hotel, would never stay again

Staff was very helpful. Very quiet hotel. They could do a little better at cleaning. Microwave and coffee maker, along with coffee packets, were covered in thick dust. The bathtub was very stained.

I called earlier to check in via phone as it would be late-around 11:30pm til arrival. When we actually arrived-two separate rooms under two names, the front desk didn’t have info or “see” our names or that we had been assigned rooms by the previous clerk I spoke to. Half hour delay until he suddenly found them. I was exhausted by this point and stressed out.

Place is very old and wore out. Our key got stuck in the door. Could hardly get the door to work with the key. The hotel had a bad smell. They increased the price by 80$ from the time I booked till I showed up at the hotel. Do Not Recommend them! We checked out a day early and was told they would refund us and they did not!