1st floor left side rooms smell like cigarettes had to ask 2 change room. They have a coffee machine but no complimentary water bottles from service desk. The pool patio door key didn't work and was locked outside pool and called for help and no one came good 20min. Had to call front desk because keys didn't work and come get me.

The room I stayed in had a leak in the ceiling. After reporting it to the Front Desk, the Attendant acted if it's normal and did not seem concerned or deemed it as a priority or valid concern. When asked to speak to The Manager, whom I had been previously informed that the Manager woukd be available at 8am. Aurora, informed me that there was No Manager on Staff to speak to at that time, nor was one even going to be there all day on Sunday February 11th. There was no Urgency to see how big or small the leak was, what possible damages were done to the Property nor myself. As I advised her that it did leak onto my skin in my shoulder and to possibly identify the source of the water(toilet leak, plumbing, hole in the walls) etc. And possibly mold or contaminants, and irritants from the water. I did notice a gradual onset of some upper respiratory symptoms, including a slight headache. She did not even offer to write a report of my complaint nor issued me a receipt upon check out.

A very nice and quiet Hotel. Friendly and professional staff. I asked for extra things for the room and they fulfilled every request right away. The best included breakfast we've ever had at any Hotel. Secure parking is very close. Because of the weather, we did not use the pool, but it looked nice.

Overall my stay was decent. My window was leaking so there was a towel in the window seal to keep it from leaking on the AC unit. The entrance to the room could use some sealing to keep the noise, from passing neighbors, out. The breakfast taste free LOL, settled for a bagel the first day and never went back.

The room was big and the bed was very comfortable. The breakfast was good with very nice workers. We stayed 2 nights with no room service. Thought we should have some. The room needs so cosmetic fixing-ripped/missing wallpaper.

We spent it well here. The beds are comfy too!

Hotel was nice. Had issue controlling heat air would not shut off.

I really enjoyed our stay. It was clean, easily accessible to the freeway, transportation and places to eat I would recommend this location, and ill be back