Staff were all very pleasant and helpful

Pool area needing refurbed, broken tiles, wobbly hand rails. My Daughter and family required to be moved to another room as room infested with mosquitoes and foul smelling. My Daughter who is pregnant was badly bitten during first 2 nights in room. For cost of room it was very poor.

The garden was very nice.

Wi-Fi was practically not working!

Cheap and good location, reception staff were friendly and helpful. Room was large.

Very large hotel, long walk to hotel rooms from reception, pool ect and minimal lifts available considering how many rooms there are. We were in the ‘premium side’ but build had cheap finishes. There was a leak from the ceiling in the bathroom. No views from our room.

Convenient location

Was not favorable, poor cleanliness, towels old and discoloured, air conditioning not working well , clogged shower, long wait times for bar . Over priced This hotel failed to meet my expectations for the price I paid I would not recommend this place to anyone !

Good breakfast and location

very small room and nothing special

Garden was very nice and food was varied. Rooms with garden view were nice and specious.

Booking and hotel system didn't sync and we had a big misunderstanding. We were a big group. They said that I had booked only double rooms, but i wanted to have rooms for 4 ppl. Luckily booking app showed all the persons and rooms I had paid already. Eventually everything was cleared up. A lot of room changing though. There was A LOT of mosquitos in our room, with the old air conditioner where they might came, since other rooms did not complain about it.

Our first time with our little daughter who’s 9 months! Comfy beds but didn’t have a cot available for us unfortunately. Over all very good experience.

Chaos of the paying for drinks after the meal but I completely understand the process. Honestly I have nothing to complain about

The gardens and pool area were lovely

The rail into the pool was very loose. The sunbathing area with the large beds needs care. Some of the beds had no shade covers. Some were dirty

location, and staff excellent

towels were clean & changed every day, but they looked tired could have done with a white wash.

Pleasant staff, very good breakfast (a large selection). Big and comfortable beds. Beautifully maintained environment. Really liked the pool. The hotel is neat and beautiful

The pool is open for a short time. Construction was going on around

Hotel was clean. In a great location and food was very nice

Maybe a few more facilities

The breakfast was great lots to choose from likewise with the dinner we especially loved the steak and brussel sprouts

would have loved a room facing the sun at some point to enjoy the balcony a little more

Excellent hotel in a great location

Mostly everything the hotel was good, the staff were good and always willing to help. Good position near the marina.

The one downer was that there were no facilities to make coffee or tea in the room.

Excellent receptionist Gloria so friendly and helpful. Location. Premium room which we always book.food selection is good and varied.

Food was good but nearly always cold no matter what time we arrived in dining room.Wi Fi was non existence unless you went to reception floors in bedroom were not swept dust all around floor.

good restaurant garden near beach view from balcony

There was food left after another customer ate in the refrigerator There is no trash can in the room

Location was great, very central.

Staff are not friendly and come across very cold. We were hunted out of the hotel by a screaming female staff member at 12.02pm. Rooms have single beds together which is bad for a single room for 1. Air conditioning not working. No English tv channels as was advertised and the internet stays on for 30 mins, then goes offline and then comes back eventually. Can't get through an show or movie ever. Bar the location this was 840 euro for 7 days and did not meet that prices expectations . Not good enough.

Great location, as already said in other reviews, good food , lovely gardens , everything was very good

Can’t really think of anything, was a standard room and was a bit tired but I know you can go for premium if you want

I actually took ill and had to go into hospital while on holiday and the hotel staff could not have been more helpful and nice to myself and my wife. They were excellent. Will definitely return to this hotel.

Found nothing to dislike.

I liked that there was a show on every night. It was fun to watch from balcony. I loved the garden it was very pretty. I also loved the swimming pool not too deep. I also loved the Marina nearby the hotel. Like 10 minutes walk. Also the beach was close by also about 10 minutes or less.

I didn’t like the towels. They were supposed to be white but the color was more grey. The towels were also hard to touch not soft. They also had old stains on them (even though they were washed) but you could still see them. I also did not like when I asked for an iron. The iron plate was dirty (black) and was not even clean when it was given to me, plus you had to pay a deposit of €20. So make sure to take photo to prove it was wasn’t you. Also the walls are thin, be aware. I could hear snoring next door!

I booked this hotel based on the positive reviews and photos of the gorgeous pool. Looks can be deceiving – obviously the pool photos were taken on a sunny day in the off season as there weren’t any people in them! I booked us a Superior room which had a pool view, the room itself was nice, very spacious with comfortable beds, decent size bathroom, fridge, safe and a balcony. However the noise from the nightly entertainment was incredibly loud even with the balcony door closed, and continued till 11:30 or 12. Not great if you want an early night. Breakfast was a circus, so many people queueing, pushing and shoving. Hard to enjoy breakfast with all the noise, and most mornings there was a queue for the coffee machine. I have to give credit to the staff though as they were constantly filling the dishes and taking away the dirty plates. The pools were nice, just super crowded and there was hardly ever a vacant lounge around the pool. We noticed people coming down at 10am when the pool opened and claiming a lounge by putting their towels on them and then going away for hours. We drove in the parking area just outside the hotel when we arrived to drop off our bags, we checked in and left our bags in our room then went back out to move the car and find parking in the nearby streets. We weren’t told at reception that we needed to have our parking ticket validated so we couldn’t exit the carpark until I went back in and did this. It would have been nice for the person at reception to explain this, but the check in was quite rushed as there were so many people there at the same time. Location wise, this hotel is an easy walk to the beach, marina and beachfront promenade. I can see the attraction of this hotel for families but it just didn’t suit us!