Dionysos Beach Resort & Villas

Great location, peaceful reaort

We had a negative interaction with one of the front desk staff and the assistant front desk manager. We book an ocean view room with a balcony and received a room with a half of an ocean view room as the other half was blocked by a building. It is the only room that has this issue. We also waited an extensive amount of time to be allowed into our room while numerous guests who arrived after us were able to get in theirs. We didn't get into our room until 25 minutes after check in while we waited hours. When we expressed our dissatisfaction about the half ocean view, we received differing responses from the front desk and the assistant manager. The assistant manager was extremely rude, dismissive, and condescending. What redeemed the hotel from our horrible check in experience: 1) location! The hotel is on Mylopotas beach, which is beautiful. There are sunbeds on the beach free of charge for guests, which is a nice benefit. 2) the rest of the staff! Aside from these two, everyone else, and I mean everyone, went above and beyond to make the experience amazing. Shoutouts to - Alex who worked the beach, Visalis the bartender at the beach, and Vivi the bartender at the pool bar. And, every staff member who walked by us, smiled, said hello, asked how we were doing, if we needed anything, etc. Would definitely return! And hope not to see the assistant front desk manager.

Everything was amazing from the start. The staff were extremely responsive and helpful. The location is perfect for a nice, relaxing beach stay and private enough for a restful itinerary. I would definitely stay here again and recommend this place to solo, friends, family, or honeymoon travelers. Perfect mix of luxury and beauty.

A wonderful resort with direct access to a beautiful, clean beach. The staff were friendly and always helpful throughout our stay. Breakfast was lovely, and the hotel restaurant was great as well. We really enjoyed our time here!