Ilum Experience Home

Our stay at Ilum Home Experience Hotel in Buenos Aires from May 12–24 was absolutely unforgettable. We traveled to celebrate our wedding anniversary on May 14, and thanks to the incredible staff, this became one of the most special trips of our lives. We especially want to recognize the amazing front desk team: Matias, Jose, Martina, Denise, Milena, Gonzalo N, and Gonzalo R. Their kindness, professionalism, local recommendations, and genuine care made us feel completely at home. A heartfelt thank you also to Melanie, Melody, the breakfast team, and the chef who prepared the most delicious chicken soup for me upon request. We are also deeply grateful to Debora and the housekeeping team for keeping our room immaculate every single day and always going the extra mile for our comfort. Special thanks to manager Florencia Gonzalez for the thoughtful champagne gift for our anniversary and the beautiful welcome wine courtesy from the hotel and Expedia. The hotel’s location in Palermo Hollywood is another huge highlight. It is one of the best neighborhoods in Buenos Aires—safe, vibrant, beautiful, and surrounded by incredible restaurants and cafés. Ilum Home Experience is no longer just a hotel for us; it is our home in Buenos Aires. We cannot wait to return.

The two Gonzalo’s at the front desk were so helpful! The shorter one with dark hair was the best! He spent a lot of time with us explaining the city, places to eat, and even showed us how to make and drink mate. He made our stay at the hotel extra special! The breakfast was average, could have more variety, but the staff there were lovely as well. The location of the hotel was great too, easy to walk and safe.

Breakfast was very good. Room and bed was veey comfortable. Excellent and cordial service.

This is an older property but well maintained, with pleasantly-furnished spacious rooms. The staff were uniformly friendly and helpful. Good value for the money. Not really a complaint but a heads up that your travel iron will come in handy. I’d gladly stay here again.