The staff were very courteous and helpful. The location is right next to the port and the view is magnificent. I hope to visit again.

Excellent staff, breathtaking view. Delicious dinner and breakfast.

location - proximity to the lake and boat station; value/money

The breakfast was fine ,standard Swiss Hotel fare ,plenty of everything including fresh fruits. Beds were comfortable - but sheets rather than duvets would have been better due to high temp.

There was no Air conditionings - a fan was provided and you then could leave the door open. However this meant you got the street noise which was considerable at times as it is opposite the ferry terminal and has buses going until at least 12pm most nights

The location

No AC or fan , as it was very hot

booking.com

had to buy cleaning products and toilet and tissue paper. car park and cleaning services for the apartment were available but at extra cost

Location is perfect

There isn't air condition in the rooms.

Amazing view, wonderful staff and a very clean room.

location

nothing

location was great.

Quite basic, garage space was tight and difficult to access. was only offered a standard menu, which consisted of fish or veggie option. Although after we had eaten other people were offered a meat choice.

The location was fabulous and I think this is what the hotel trades on. The room was fine and had a small balcony overlooking the lake which was lovely, The hotel had a lift which was very welcome as I have mobility problems and find climbing stairs quite difficult. Hotel parking was available and this was a plus. The hotel is located opposite the boat station and there is a very regular bus service from outside the hotel door. Breakfast was plentiful and a good choice of food was available. All in all, my wife and I enjoyed our stay.

The hotel is looking a bit tired and jaded and could do with a face lift. There is no full-time receptionist and for a hotel of this size a receptionist is a necessity. The internet connection was very hit and miss and could have been better.

Very friendly welcome, theoretically a big choice of F&B outlets, lovely lakeside location with balcony overlooking the lake, very quiet at night, comfortable bed

Rooms and décor on guest floors looks somewhat dated and in need of modernization. I stayed when all F&B outlets were closed. Sound insulation toward lake and main road is insufficient. Given the location is very quiet at night, being a light sleeper the first cars passing at 5.30 or 6.00 in the morning woke me up. I found the room rate high for the lack of amenities/features during my stay

I was looking to spend some quality relaxing time away from the crowds , I am glad I chose this place . Nestled between the mountains and the edge of the river , this place checked all the boxes . The staff are just amazing and super friendly .

Wifi speed

Breakfast. Friendly Staff. Location (just 12-15 km from Rigi) View from Hotel is exceptional. Bus Stop right in front of Hotel (Bus No. 502 & 508) Ferry station right in front of Hotel There is a small store (Volg) just 3-4 mins walk from Hotel A few Restaurants/Pizzeria right in front and within walking distance from Hotel

Nothing in particular just a couple of things: There was a Small Play Area for Kids inside the Hotel. It seems that no one is taking care/cleaning it regularly. Free Car Parking is available around the Hotel. However sometimes it's full. Then you have to Park in the Hotel Garage (10 CHF/night) which is not very spacious. If you have a SUV you will not fit in there.

The Chief of Staff or the Manager was great! Nice guy, not complicated at all. Always trying to fullfill expections and try his best for the guests!

The Hotel itself is kind of old. So are the rooms and the whole infrastructre. But the location and the stuff were great.

The staff at the hotel were so nice and friendly and couldn't have been more helpful. The corona measuers in place were excellent made us feel relaxed. The location is really great with car parking and public transport options! We thoroughly enjoyed our stay and we will go back.

Everything is excellent