Room was a nice surprise. Spacious, with separate bedroom and living room. Heaters worked well.

My girlfriend and I spent one night at the hotel for our weekend snowboarding trip. The location was close to many snowboarding locations in Hakuba. The room was big. However, the building was a little old and in need of renovation. The full sized kitchen is ideal for long stays or for people who want to cook in the room instead of finding a restaurant. The room was a little cold and the 2 heaters were not powerful enough to make the whole room warm. Overall it was an affordable and ok stay.

This was a very nice hotel close to the ski lifts. We had a family room that was very large. It included a kitchenette, but unfortunately the gas was not turned on yet, so we could not cook. The refrigerator and microwave worked fine for us though. It was a little cold in the room even with all of the heaters running. Overall, it was well worth the price we paid.

The hotel rooms are nice. If you don't have a car it isn't in a good location as its over a mile from the train station and few restaraunt choices nearby. Cabs are hard to come by as well so we walked through the snow a lot. Bring towels as the ones provided are more like hand towels. The hotel staff doesn't man the desk all the time so make sure to call ahead and tell them when you'll arrive. They can pick you up from the train station though. Overall it's a nice place but just be aware of the limitations.

Hakuba White Mountain is off the beaten path and roughly a mile to the train/bus station. It is cheap, but transportation to do anything is expensive which offsets the savings. Pros: relatively cheap, quiet, and safe area. Walking distance to two restaurants, Lawson, and 7-11. Free shuttle to Hakuba 47. Cons: difficult to get to, expensive to go anywhere ($20 cab to Happo-One). Very difficult to get a cab to come pick you up (no one knows where the hotel is, and many cabbies don't speak English). Limited restaurants and nightlife nearby. No staff at the front desk so you are on your own. Getting the shuttle to take you to the train/bus station requires a local cell phone (no landline available), and they have limited availability for the hotel bus. We had to walk a mile each way to the train/bus stop on Sunday in order to go do sight seeing because the hotel bus was not available. Overall this hotel is good if you plan to cook in your room (stovetop provided), don't want nightlife and only plan to ski at Hakuba 47. If you want to ski at Happo-One (much bigger, and has nightlife and restaurants), then spend the extra money and stay on the slopes or walking distance to Happo-one. It will end up being the same price or cheaper because you won't have to pay $20 each way to get to Happo-One and you can walk to restaurants or shops. We enjoyed our stay here, but would choose to stay at Happo-One if we did it again.

Good place, they took us and picked us up in a private van to ski, the rooms are great for the cost and only 8mins away from the mountain. The check in was great they had the room already set up with the heat in. Only down side is no room service, so no need towels or sheets if you stay for more than one night but I'm sure they would accommodate you if you asked.

Staff non existent, bed collapsed when sat on, chairs broken, stove broken, no towels, not enough crockery and cutlery, no extra bedding (ie pillows), stained blankets. Located far from most things needed, such as supermarkets, so you need a car, or take a taxi.

You get what you pay for, but very close to Hakuba 47, which is where we wanted to ski. Old, but very friendly staff.