I loved the atmosfere, location, fireworks, service. Etc.

A place of extreme peace. Loved our stay even if the endless Christmas music over 3 days really became a bit too much. The location is gorgeous, the staff and locals are all so friendly, the view is amazing and the climate is utterly perfect. Crisp mornings and evenings, perfect for sleeping, and bright, warm sunny days. One thing to note. We travelled from London and whenever heading west jet lag always has us up at 4-5am the first days. I love a morning coffee, my wife a tea. Unfortunately the hotel has no kettles. I couldn’t believe it either. We were given finger-warm water in a thermos a couple of times but that just doesn’t cut it. I ended up buying a kettle in San Juan and all was bliss thereafter. Good at the hotel is generally very very good, a bit pricey compared to the local area. The cafes and their breakfast (The Little Spoon in Pana, the San Juan cafe in San Juan) were probably the best food experiences overall. Overall though Atitlan is an amazing place, I’d come back in a heartbeat just to chill and relax. Make sure you see the other villages around the Lake, all have their own identity.

The hotel is beautiful and has an amazing view of the lake and volcanoes. They have a well established and well maintained garden that is full of surprises. The garden is walkable and has a vast variety of plants that attracts a wide variety of birds. The staff is very friendly, polite, and helpful. There is a beautiful view of the lake from the restaurant to enjoy with the excellent food served. The rooms are spacious and very clean. We definitely stay here again and also strongly recommend this hotel.

Not happy

Truly a beautiful location not only because of the amazing views of Lake Atitlan, but also the beauty and care taken on the grounds of the hotel. Magnificent! We also traveled there for the Christmas holidays and the hotel is beautifully decorated. The service is wonderful and the food was great too. We will be back!

The property it’s so clean, big end very comfortable

The gardens are amazing! The hotel is beautiful and the staff is kind and polite. Highly recommended!

I recently had the pleasure of staying at Hotel Atitlan, and it exceeded all my expectations. The luxurious accommodations, impeccable service, and attention to detail made my stay truly memorable. The staff went above and beyond to ensure a comfortable experience, and the amenities, from the well-appointed rooms to the exquisite dining options, were exceptional. I highly recommend Hotel Atitlan for anyone seeking a top-notch hotel experience.

The people who work here are awesome. The grounds are amazing - like a botanical garden - and the pool area is really great for families and relaxing parents. The rooms are dated, but clean and comfortable.

Great hotel for a quiet and relax time, staff is really nice and makes you feel at home

Beautiful hotel and gardens

Beautiful

It is an awesome place highly recommend.

We stayed too little. Couldn’t enjoy all the amenities. Next time.

The staff is not friendly and very peculiar

Great place for visiting

great property and views

I've been staying here for the last 4 years. Great hotel, great staff, great location.

I recently stayed at Hotel Atitlan with amazing views of the lake of Atitlan. The beds were comfortable, and the room design was well done. However, the shower lacked proper barriers, causing water to wet the bathroom floor. The dining options were limited and a bit pricey compared to local restaurants. The room was not soundproof, which made it challenging to sleep peacefully. Additionally, there were only a few rooms with king-size beds, making it difficult to secure one. Overall, the hotel offered beautiful views and comfortable accommodations, but there were some issues with the shower, dining, noise, and bed availability.

Service is terrible

Don’t believe the pictures when you reserve, that is not what you will get. And they don’t care or do anything to resolve because they say is the same price 2 beds or 1 king

Good time

Beautiful landscapes!

Beautiful hotel

Beautiful grounds with well kept gardens, aviaries, pool and millenium jacuzzi , own dock for transport around the lake. Nice souvenirs store, staff very professional and customer-focused.

Great place

Do yourself a favor and stay here :)

The jacuzzi was very nice.

We love the gardens, the view, the food

Breathtaking place! Highly recommend

You can not find a more beautiful, unique hotel. Surrounded by lush gardens, it really feels like a special experience. Liked that it was tucked away from the hustle & bustle of Pana with a dock for easy boat access to see villages on Lake Atitlan. Our daughter loved the pool. The food was pricier but enjoyable. Would have loved an in room coffee maker! Overall a wonderful experience

One of the most beautiful places in the world