The stay was very accommodating. The parking description needs to be clarified more in detail. There is a parking garage that requires payment to park.

I always enjoy staying here. This hotel was recommended to me a few years ago by a good friend, and after moving out of the city, I try to stay here whenever I visit. Friendly and helpful staff (William the general manager is wonderful!); comfy bed; clean; great TV options (including Bravo and Netflix streaming); decent view of some major landmarks; option to have a noisy or quiet room; spacious gym; free coffee and tea (and breakfast!); easy to commute to Manhattan and other parts of Brooklyn. Looking forward to my next visit!

Very nice staff and large breakfast. Good location, but very busy street, so street noise can be an issue until late.

Awful. Staying at this hotel ruined my trip. From the hotel door which did not lock to the fact that they had a cooler in the room that looked like a fridge but wasn’t. So all the food I put in it spoiled. Just a terrible experience.

Great service - the staff even called ahead to see what time we would be arriving. The room was clean and comfortable and the location was perfect for us.

First room we got too reeked of cigarettes! And when we booked (a while ago) we booked a king. The room was a queen. We informed the front desk and was moved rooms. The new room was smaller but didn’t smell. We inquired about the king bed we booked and staff stated that due to a system error of over booking king beds they don’t have anymore.

Booked a two night stay as we were having a company work shop week. Our company use the hotel frequently. I checked in and only quickly dropped off my suitcase before heading for company dinner. When I came back I stepped into a large soaking wet puddle at the side of my bed. I called the reception and informed them and asked to be transferred to another room. I was told I couldn’t be transferred and that they would have to send a technician to take a look. I was concerned about room hygiene as the wet area was next to the bathroom and the room did smell of mold/ not fresh. I waited for a while, but was very tired and decided I would check out and go to another hotel. The receptionist said I was good to go. Never informed me they would be charging me for one night, but anyway chose to do so. I called the hotel and asked why and was told that because the technician had wife’s up the water from the rug I should have waited for them and it was my fault that I didn’t give them time to mop up the water spill. In my mind I did not know the source of the water spill, but I did not want to take the chance that my night sleep would be ruined having to deal with a spill and potential hygiene issues. I don’t think the hotel should charge, but I was told by the manager that she had decided I should be because I wasn’t patient with them and that it was anyway just a small water spill. I think it’s bad service and therefore the rating

Great venue- close enough to get to Manhattan in 10 mins via subway. Plenty going on around the hotel. Hotel and staff exceeded expectations

As a solo traveller i pay attention to hotel location, amenities and customer service as those 3 things have a huge effect on whether i feel safe or not. I checked in on an evening and was welcomed by Johan and Luca at the front desk. They're both lovely and really made the effort to be friendly and helpful. It was a short stay but the rooms were impeccably clean , quiet and comfortable. I would 100% stay here again and highly recommend it

Comfy bed, nice pillows, friendly staff, decent breakfast, and a gym.

Nice & affordable hotel in downtown Brooklyn. Subway is only a few blocks away so, getting around was easy. Staff was great & the food in the hotel bar was delicious. I definitely recommend if you don’t want to pay the higher prices for a hotel in Manhattan.

The trash around the property was gross.

Awesome place to stay.

Great stay

Clean and quiet

Great stay

Stayed here before a cruise out of Brooklyn. It was u h cheaper than Manhattan (obviously) but restaurant options were plentiful, staff was awesome

This hotel is in an excellent location (downtown BK, short walk to Brooklyn Bridge and DUMBO) and has everything you need for a comfortable stay. But the staff working at reception on New Year's Day went above and beyond to make me feel welcome! Special thanks to Kila and Jadecia

Everything was better than I expected

The Hampton Inn in downtown Brooklyn was very clean & inviting. The room was spacious by NY standards. The subway was an easy 5 minute walk & I like that a market, a few restaurants, & coffee shops were all w/in walking distance. The staff at the hotel was very friendly & accommodating. I thought the bed was not all that comfortable. They did bring us different pillows promptly when we asked. The breakfast area was way too crowded & the food mediocre at best, but this was really our only complaint. Overall, a nice experience.

I was directly told that free parking was offered, but once I checked out and went to pick up the car, I was informed otherwise and had to pay the fee.

1. Several food items were not availabe. 2. Towels needed upgrading.

The only concern was the shower needed warmer water. Otherwise all was lovely!

The property is great! I arrived early and was promptly greeted. I explained that I was early and knew my check-in was later that afternoon. I was prepared to wait, but they checked for an available room, and I was able to check in early. The front desk/lobby staff was excellent!! The room was excellent. (Only the fridge did not get cold.) Breakfast was also a great touch. I will definitely stay there again!

Convenient location and reasonable walking distance to DUMBO and Barclays Center. Clean and modern. Room was small but comfortable. Staff are very friendly and helpful. Would stay here again.

Perfect location for us this time in NYC. Easy walking distance to a lot, including the F Line right into Manhattan. Staff was super friendly and attentive, breakfast was better than average as Hampton Inn goes. Very pleased. Would definitely choose it again.

Fast and smooth check-in and out, helpful and polite staff, convenient location. I will come back.

Rooms are extremely small but bathroom was a decent size. Floor carpet was torn. Staff were very friendly. Beware of parking especially if you have an oversized vehicle. Garages are not affiliated with the hotel. The garage next door may accept your truck/suv but they actually park it around the corner. You then have to wait for the same garage next door to retrieve your car. If you choose to park around the corner to save yourself some time, they will charge you a bit extra even though there are owned by the same company.

We stayed her for 4 nights and really enjoyed our stay. The staff was very friendly and provided great customer service. Breakfast is included and did not disappoint! There is tea, coffee and hot chocolate available all day. Room was clean, comfortable and spacious. It was noisy from the street traffic but also, where is it not in the Brooklyn/city.

Always clean, ready to help and easy access to other places.

Front desk staff members were superb and one lady at breakfast was very good. Outstanding room service!

Great location and check in experiences