I basically gave it a three because there was no room service, we should’ve been told that when booking , the heat was hard to work also you was not able to watch Netflix or any other app, so we had to watch regular tv, or used TV on demand. but the staff was very friendly!

The property was clean and the room was nice. We would stay there again. There was always a long wait for the elevators when we were there and the signage for the elevators was very sparse.

We flew in from out of town for Thanksgiving. I booked two rooms for my family and asked that we be next to each other. They did the best they could, which wasn’t a big deal. What was a big deal was being stuck right in the middle of a block of rooms for a travel hockey team. There was zero respect for anyone around them and they were loud well into the middle of the night. The first night I called the front desk to see if there were quiet hours and the night replied with “he wasn’t aware of any”. I was dreading the next night because we were having to get up at 3 am to get to the airport and I was already figuring I wouldn’t get any sleep. When I saw it was the same night guy I knew I wouldn’t. This time the hockey parents were loud and partied until about 2am and the front desk did nothing about it. Otherwise the location was fantastic. If we came back I’d probably try the Hilton across the parking lot and see if they aren’t a party hotel.

Showed up got my room went up door was open and smelled bad went back to front desk staff was very helpful gave me different room

They had a fitness center and a pool with easy access to both. They also had the option of getting breakfast as well.

Perfect for our weekend travel to the area.

Everything was fine except for a fire alarm at 2 am and had to evacuate the building. Turned out a false alarm. However you had a number of frustrated customers.

Excellent place to stay

The location is good. The staff is very friendly

There is a variety of food available for breakfast and the location is excellent. The internet was very slow and kept kicking me off; it was not reliable. Expedia did not list the location as having a pool; it would have been great to know that we could swim there.

Great experience

I choose this hotel since it has the hight rate on Expedia. But it turns out that the front desk of hotel at the entrance is small and it looks like a cheap motel. My room has the musty smell and I feel that the air is not clean and stuffy

Kindly front desk and clean room, facilities.

It was in a good spot and very clean

Cleanliness, service

The staff were incredibly friendly from the front desk to housekeeping to the breakfast. The breakfast is amazing! Great quality and offering of eggs, cereal, oatmeal, fruit and waffles! Plus the coffee was delicious. Great value. We found the hotel was very clean, spacious. Beds were very comfortable. Would definitely stay here again!

Great location and close to nice restaurants and a nice mall. Clean and friendly.

The only thing that I did not like about this property was the smell of the room. My husband checked in first and he did not notice anything however when my daughter and I arrived it had a very musty smell. It was quite strong with that said he too noticed it when we had returned back from dinner. Therefore I assume it may have been caused my the air conditioner.

Since it is a new building, the environment is beautiful. The new staff need to be trained in accommodating guest different billing request.

It was easy to find, convenient and staff was friendly.

Very clean, convenient, and welcoming to customers

Nice hotel

The breakfast choices were terrible.

Enjoyed the stay!

This is a great hotel - very modern and clean. The staff is very friendly and helpful. I would recommend this hotel to anyone staying in the area. It's very close to restaurants and the Interstate. Their parking lot is easily accessible and set up so most spots are close to the front door.

Nice hotel

Loved our stay. Everyone was helpful and professional. Room was great.

Service was good…but the people above us made so much noise with kids running throughout the night….called the front desk twice it would stop for a minute but then would start back up couldn’t sleep.

Staff was friendly. Room was clean and comfortable. Location is easy to get to. Close to eating and shopping.

The hotel and room itself was nice and clean and the staff was friendly enough. It is in a good location near food options and was a very short drive to the shopping center. What I didn’t like was that my room was between a family or good friends. My daughter and I awoke during the night to doors slamming and people arguing with each other. Other people in the group were laughing and carrying on. This went on for quite awhile. So unfortunately we didn’t sleep well at all.

Quiet, safe, good food, clean.

Really enjoyed our stay.