Stayed here for 10 days, it was a great experience. It was comfortable and close to what I needed. Gary in the front desk made the experience exceptional. His customer service skills are out of this world and beyond pleasing. Would definitely recommend.

The property is well maintained and assists with transportation to and from the airport.

The property is very modern and has a wonderful view of the three crosses as well as local parrots that can be easily seen from the balcony. Great staff!

Very clean place, amazing staff

I love the place, every one are really polite. Excellent service, I'm very grateful with amparo service

Small hotel yet neat and reasonably priced within walking distance of the stadium Pascual Guerrero.

Nice Rooms close to the Clinic which is was a mayor PLUS

First day they put me in a room next to a garage, dark and with no windows to outside. At night I could hear the garage door opening, awful noise! Next morning I asked to be moved to another room. It didn't happen until two days later. I was sent to 501 room, which was well illuminated and had a good view to the hills, however the toilet was broken. I reported the problem and asked to be moved, but they refused. The damage continued and the manager blamed me for throwing toilet paper into the bowl (and where else should I throw the paper?) then they called the plumber, who said "found" a shampoo lid inside the toilet. The manager (young woman) basically blamed me for thrown the lid into the cup! I was furious! However, two other hotel employees told me that the previous guests on that room were the ones who had clogged the toilet; meaning the hotel was aware of the damage but nobody did anything to help me. The toilet worked okay for 2 days but it clogged again. I spent a week reporting a problem! At the end the hotel left me a plunger (I guess for me to fix it!) I opted for use the bathroom somewhere else and even had to use the front desk’s restroom. This was unacceptable for a hotel. This hotel location is central but is not safe. The noise is unbearable, I heard ambulances all night and the building has very thin walls. You can hear everything, from people’s conversations, music, and even a blender they used next door. My stay was a complete nightmare!