Staff was very friendly. Breakfast was quite good and the Sugar Mill dining area is a wonderful environment. No wifi in our room. Otherwise, a wonderful experience.

QUIET resort with friendly staff and beautiful scenery. Loved the resident cat!

Good food, friendly, helpful staff, Jordan went above and beyond to make us happy.

The property is located in a nice area of the island, walking distance from the beach. It was very quiet. The room was was not fancy, but was very clean. The staff was very friendly and helpful. We had issues with the wifi coverage in the room. There was only coverage on the patio and outside of the room entrance.

Really nice location, if looking for a quiet and relaxing break. Very friendly and helpful staff. Only negative was the quality of the Wi-Fi in the rooms which was weak, but good quality wi-fi available in the reception area.

Needs to be cleaned. Can be old but not old and dirty. The peppery is gorgeous, great views great pool... rooms need an upgrade

After a storm, there was no WiFi for a week despite other hotels having it. The room was not cleaned during the entire stay and the hotel is in desperate need of maintenance. The restaurant is also overpriced with no other (safe) options nearby. That said, some of the staff were very helpful and kind.

Staff was really nice. The place is also Beautiful with nice ocean views. The are doing some renovations on some of the rooms so we did hear an occasional drilling or hammer but once you are in the room you hear notting. Room we got was pretty and had a modern feel but stepping out on the balcony you feel like you are in nature. Beach was a 5-10min walk and you have to cross the road. We went to a fish fry even on the beach hosted by the hotel on the beach and it was really good, food and bon fire was exciting. We did not use the pool and much other amenities but the free breakfast on a morning was great and enough to start your days on the right foot.

Friendliness of staff and cleanliness of the place

I received a free shuttle from the Ferry port. Check-in was quick and easy. The room was nice. My main issue being the AC that stopped working on my our last night. The water takes a little while to heat up. The pool is heated and lovely! The staff are friendly and helpful. They can assist you with arranging transportation as well. The only meal we ate there was breakfast and it was ok. The dinner restaurant staff need training. The menus are 1 page so don't expect too much variety.

Liked the quiet setting and lush green landscaping. Liked proximity to private beach.

Please do not be deceived by this property, they Advertise a lot of amenities that they do not have. We did not have any Wi-Fi, no TV, no bartender at dinner, A very limited bar at the “swim up bar”, no one was available at the so-called spa anytime we went, there were no wash cloths on the property, they did not have fresh towels when we were leaving to go to the beach. The price does not justify what you are provided, very disappointed in this location and it was a very disappointing time for myself and a party of nine which included an 80 year old woman and they placed our room at least a mile away from the front desk and we were not provided a wheelchair or any assistance to get her around the grounds until the last day. The general manager has alleged to provide some compensation towards our stay, and I am currently still awaiting this. Two stars at best and that is just because the staff was friendly and the breakfast was good.

no internet or phone use in the rooms was a HUGE turn off.

The property is quiet and generally clean and in good physical condition. The staff is generally cordial and accommodating. However, there are some obvious challenges which I believe can be overcome in due course. The main one being an issue with WiFi and cable TV connectivity in the room I occupied

We originally paid for a pool view room was put in a garden view room. When asked to be moved had to wait. It was moved to a lesser nice room, no refrigerator no microwave coffee machine didn’t work. Only one restaurant was open for limited time. Gift shop wasn’t open. No concierge, pool hours closing at six. No communication as far as dinner times, Or other activities at the facility. The staff was overall very friendly. I thought it was expensive for the amenities and services provided. Free breakfast and free transportation to and from the airport was a plus beardie was wonderful enjoyed the education about Tobago!

The property is in need of repairs, service was extremely poor. Requests for towels, toilet paper had to be made many times before receiving.

After checking in we were told the property had no Wi-Fi, phone lines or cable/local tv. The Wi-Fi was restored on the second day but nothing else. At breakfast I was told there was no coffee! The room had no towels and in request we got 2 bath and nothing else. The service was quite poor.

Decor. Love how they maintained the historical buildings. Sugar mill is very interesting

Property is deceiving. The outside looks nice, but the rooms are in terrible condition; the bed is like sleeping on a cardboard box, and the bathroom is so bad. The head of the shower was disgusting, the sink had mold, and there was hair on our door knob. We got two rooms, and both were disgusting. We stayed one night, so we dealt with it. The pool was full of debris and floating bugs. The staff mentioned someone would come but never did. The staff was friendly, from the receptionist to the bartender. We also had to pay extra to check in around noon, which was $40.00 per room. Also, another guest, we overcharged for 2 cups of soup, which equaled 90.00 US. A ripoff. If you want decent rooms, please go somewhere else. Our driver mentioned the hotel was in excellent shape and robust when his mother worked there. It seems to have gone way downhill. I will say they did provide us complimentary transportation to the airport, which was great.

The WiFi didn’t work, except for breakfast the food was slow and terrible. We couldn’t wait to go back home

Mount Irvine Bay Resort is a quiet and relaxed type of resort, where the staff are always ready to help and the food is supreme. Will recommend for adults who want a quiet place to relax. There isn't anything for kids to do besides hang out in the pool.

The staff was very pleasant and very attentive to my 2 year old son especially. Everything was pleasing except for the beds which were extremely hard. When we provided the feedback will departing, we were told that we could have requested the additional mattress top for the bed. This I found extremely disappointing and shocking as I have never had to request this as an additional option in any of the several hotels I have stayed at. This is poor and needs to be improved.

The property was absolutely beautiful. Its filled with such amidst culture especially in the design of the lobby. The staff was very friendly always willing to help. The rooms were spacious and clean. Overall, I had a great time!

The staff service was excellent, very accommodating and polite for the most part. The facilities however are very old and worn. There is need for refurbishing of rooms especially for the price we paid.

On arrival didn’t know I was conning and surprise no electricity for 24 hours eventually I decided to demand relocation to other hotel that they did because they were clueless about restoring the electricity

Wifi was unavailable most of the time. Electricity cut in the rooms. Staff however was very nice and friendly. Greatly appreciated the late check out

The facilities are quite nice but run down. The main issues were the telephones didn't work, the WiFi only worked in the lobby area, could not connect in the rooms. Breakfast was good but the lunch food menu was expensive and the quality/quantity far less than similar hotels on the island. Most staff were helpful and reliable.

Staff and service was to a good standard. However had many problems with my room and the AC everyday, very inconvenient. Waiting for a refund for one of the rooms which had consistent problems throughout our stay

Lovely settings, unfortunately due to pandemic regulations, most facilities inside and outside the hotel are not available. Staff is very friendly and helpful.

I've stayed here several times, and the hotel - for Tobago - was always, in my opinion, pretty good. Decent breakfast and pleasant pool area. This is still true, but the cottage room (102) I paid extra for this time around was not good. The general impression was old and tired and run down. Beds were terrible, with pillows as hard as bricks. No aircon in the sitting area, so that was too hot to use, nor in the bathroom, which had lighbulbs heating that up to sauna levels. The aircon in the room was either on at full blast or didn't work - and it was really noisy. The TV was unwatchable, not sure for what reason but the image was completely washed out. Hot water pressure in the shower was a trickle at best. Breakfast is still decent but handled really inefficiently, leading to unnecessary queues, and the servers constantly forgetting the order, having to be reminded - something they don't take very well, making you as a guest feeling guilty for reminding them you ordered toast or coffee without it appearing. Never enough pool towels (which is ridiculous, going to ask and being told I'll have to wait an hr for them to clean them is just mindboggling). Beach is closing at 6, but they take the sunbed from under you at 5.25, also pretty ridiculous. The hotel give an impression of tired and run down, badly in need of upgrading.

Property and pool area was spectacular but the rooms are outdated and basic, unless they are specified as updated rooms.

The beach was 2 min walk from the hotel...the crab and dumplin at the beach bar was the best. There should be more options on the meal plan.