Great experience and friendly & professional staff. Property was impeccably clean and well maintained.

Beautiful luxury hotel with amazing attentive staff. They prioritize making you feel welcome and as comfortable as possible including giving a tour of the main areas and your room when you get there. The dinner and breakfast are also amazing - our server Yuri was so sweet! We also had a phenomenal view of Mount Fuji in the early morning and the after+dinner Taiko drum show was a highlight. We only stayed for one night but it was certainly memorable and hopefully can return for longer in the future. Definitely recommend for a high-end stay near Mount Fuji!

The property, staff, grounds and rooms are exceptional!! But if you are a westerner, be prepared for a very traditional Japanese Ryokan experience, in the most wonderful way!

This place is pretty cool. It doesn't look like much from outside, but the room was clean and modern. The in room onsen was great. Great views of Mt. Fuji. Service and staff are top notch. There is a beautiful Japanese garden on both sides of the river that go on and on. Overall, would definitely come back!