The resort needed more dining options as well as the option to make reservations for dinner.

Our vacation was amazing overall! The property is beautiful. We stayed in a family suite which offered our family of 6 enough space to relax and chill. Pools, people and beach were the highlights. Food was good not amazing but we still loved it! Gym was great and other amenities like table tennis and chess were also fun! Maria from the maid service always went out of her way to make our return to our rooms feel special. We will definitely be back!

Good service and excellent facility.

The staff are amazing and always trying to help. A shout out to Yrani our butler who made sure all little issues went away

Aaaaaaaa

It was a very clean and pretty property. The hotel rooms were fine. We didn't really have a tropical view - more of another building view. The food and drinks were ok but not outstanding by any means. We paid for the preferred package ($300 extra at property) which added a few more areas for beach, eating and drinking. The food at all 3 buffets was basically the same. The other restaurants were ok. No reservations needed. Lots of entertainment at night which was very well done - even when they had to move each night because of rain. We took a sunset cruise from Scuba Caribe which was a lot of fun.

Amazing hotel and service. Absolutely clean, food was great and the staff were highly competent.

I chose this hotel among many many many to pick from, because I had read many good reviews and some of friends recommend it, but my experience was far from one to remember this past weekend. We were greeted very nice, but there was a misunderstanding with the room, I was told I was getting an upgrade since the hotel wasn’t completely booked and I’m a platinum member, but instead, was given one of the worst possible rooms in the whole building… Our view was literally the back of a wall and didn’t even have a small window… I tried to stay positive but then, heading to the snack bar we encountered some local merchants selling some necklaces and bracelets, that were ok, but we weren’t interested at all on buying and they kept pushing me and everyone else into buying their merchandise. Now the worst part, the staff @ the snack bar totally out of place, arguing between them, kids waiting in line to get fries and they just didn’t want to serve the clients they ran out of buns for the hotdogs, food awful,… At that point all I wanted to do was leave that same day but since I had traveled and driven with both of my kids during 3 hours, it was already 6pm and I de sided not to drive back home, and give the hotel one more chance. Even with all of this, not to ruin our mini vacay, for the kids I decided to go and try the beach but the weather didn’t help… food was better that morning at the buffet… Not the worst hotel but I wouldn’t say I’d like to come back under those circumstances.

I had high hopes for this hotel but I was a little disappointed. Upon arrival, we were immediately told that upgrading the room was only for money and getting the prefer club was also only for money: $750 and $350. but before the trip I asked Expedia for information about whether I could get the prefer club for free because I have gold status and they told me yes. since we didn’t want our vacation to be bad because of the administration, we paid at least a smaller amount, and in the end we got a terrible room. I made 5 comments about our number that needed to be changed in it. they were eventually replaced. but we got a terrible experience. I felt like I was in a 3 star hotel. I even discussed this with the manager and showed photos of all the horror that surrounded us. As a result of the scandals, we were given a better room, but this was after 3 days of stay. Further. The staff does not monitor smoking on the premises. Everyone smokes wherever they want and on the beach and near the pool there was a smell of cigarettes everywhere. No one cared about my comments to the staff. I hope in the future Expedia will think about its customers and protect us. Contact me by email if you want to hear more and an honest review.

Beach and service are excellent. Food and drinks are not

Beautiful and hospitable. Very clean

Overall it was good

Beautiful!

Excellent beach, staff and food.

The staff were great. Yurby, And our conceige/rep was amazing

Amazing. The staff was the best. Loved it

Very nice overall great price - quality

Best service yudys

This is my second time here ... This place went downhill .... They took 3 hours to check me in ... Expedia is also bad they didn't help either .... They kept blaming each other for the reservation status ... Expedia kept passing me around from one rep to another ... At the end I had to pay a temp $500 for a room that smelled like mold .... I'm not using Expedia anymore .... No one apologized until our last day ...

DO NOT LEAVE ANYTHING BEHIND IN THIS PROPERTY IT WILL NOT BE RETURNED. The property is beautiful, the food, the entertainment. Merba who is the Expedia representative is USELESS, when you get there she was very nice to get me to do the first review and after that she was MIA. I reached out to her as soon as we left the hotel to informed her about the items that were left behind because we had other family members in the hotel and they can bring them back to us. She replied this morning and then again replied at 3:41 pm saying nothing was found. Unacceptable. So sad that people don’t know how to keep their hands of what does not belong to them.😡

Everything is great

The facility is beautiful! The service is great! But the food level is very poor. We visited Dreams in Cabos, Mexico and there the food was fantastic so no excuse.

Good

As a solo traveller, I felt super safe here. There were also such engaging shows at nights that I didn't need to leave the hotel to seek entertainment. The staff were wonderful and helped me when my taxi got messed up on the day of my departure. To me, the food was good. The spread and variety was decent and they were always warm and constantly restocked. Overall, it was a vibe. I'd definitely return. 😁

Room in very bad condition. Room number 50-209. Compared with others hotels in DR. They do not have a good animation and activities. Only Pool and beach Nothing else.

Great staying, their staff’s attentions were outstanding. Felt very welcome and enjoyed my vacations

They upgraded my rooms it was a great experience will return.

Too short stay. I wish I would stay longer.

Beautiful property, loved the beach! Would like if pools were open later.

Good

The best beach on less than average hotel property. Armando, our butler, made our family trip a truly remarkable experience - Thank you Armando, we will be back to see you soon!!

Had a great stay! Came for a conference for a few days and enjoyed the facilities. It was my first stay in an all inclusive. Will definitely come back.