We loved this hotel. My mum, sister and I, we all loved this hotel. On the day of the arrival, we took a taxi to the closest ancient town entrance point which was around 5 mins walk away from the hotel. We went through a clean and well-built stone pavement, passed some nice shops, stepped down a stone stair, then found this hotel which was next to a clear water path, so we were pleased even when we were approaching the hotel. As soon as we arrived, the hotel owner and her staff gave us a warm welcome by offering us a nice and hot Chinese tea, some flower cakes and some cozy chats. We had a home feeling. The hotel room facilities and communal amenities are first class with a professional taste! The owner and her team offered high standard services to us throughout our entire stay and always willing to help, to provide the useful local information and to book taxi and local show tickets for us etc. All of these made our travelling experience in Lijiang super easy and enjoyable. We highly recommend the hotel and you wouldn't be disappointed...

Outstanding service, great communication. Highly recommended

Best hotel in Lijiang Ancient Town. The owner is very decent and gentle lady.Hospitality makes you feel at home.They service very traditional breakfast every with local food rice noodle and milk.The owner also has her own tea business,so they also offer very nice Chinese team from time to time. Great view inside the hotel and quiet atmosphere at night. Do remember to contact the owner before you arrive at their hotel so they can arrange the labor to help you with your luggage. Near the soy the entrance of the ancient city, very convenient to go everywhere for sightseeing. Will choose again for next trip.

Great stay!

Small hotel with great atmosphere. We stayed here 6 nights and enjoyed the helpful and kind service. They served breakfast in the mornings and we had tea time in the evenings. Location is really good, close to central of old town but far enough to be calm and quiet.

JunPoXuan hotel is an amazing hotel in the center of Old Town Lijiang. As soon as you enter you will be greeted by the lovely family who owns the hotel. The service is exceptional and they are always willing to go above and beyond to help you. There is always staff on hand that speaks English. The rooms are beautiful and the beds are comfortable. The lobby is a relaxing and nice place to have some tea with the owners. The courtyard is tranquil and a comfortable place to read a book and relax. The only thing that is not perfect about this hotel is the rooms are not soundproof like advertised. My room was off the courtyard, which was great at night because I could sleep to the sound of the small waterfall. It just was not good when there was a guest who arrived back late at night and was very loud. My suggestion is for the hotel to hang decorative signs in the courtyard area asking people to be quiet and not to advertise it as sound proof. Overall, I would 100% stay at this hotel again or recommend it to friends.

This not a fancy hotel but a cozy, comfortable, convenient boutique hotel with an extremely friendly staff. The hotel is located in the old city so eating, shopping, and exploring are all within walking distance. From outside the old city, it is only a short walk from one of the main entrances. The old city only allowed registered visitors so it is super safe. The hotel has been remodeled from a traditional living quarters so you get modern comfort with traditional Chinese style architecture. The staff was super friendly and has catered to all our needs.

I was quite frustrated with my accommodation. Firstly, I specifically ordered my room based on the fact that it had "river views". When I received my room there were no views except a concrete walk outside my bathroom. When I asked the staff about this and showed then my room booking specifically said it included river views, the said "That is not our fault, it's the fault of the website you booked on". I was furious! They did nothing to accommodate me. Also, the property was very loud. We had a family in the room next to us and they kids and the TV were very loud until after 11 pm! When I asked an employee to talk to the family he did, but then the family was still loud until almost midnight. I do not recommend staying here. Very unprofessional.