Loved our stay. Staff was very friendly, amenities were well kept and our room was perfect.

Bed was very comfortable and everyone was very helpful when we needed things. Most things are within 30 mins near by. We stayed for 7 days and more likely will do it again!!

The place was beautiful my room was gorgeous and the staff was so friendly

Everything was great. Only thing was I was not sure why I was put in a handicap room on the 6th floor

Great hotel and easy check in. The rooms are so nice and the bed is cozy. Very cleanly. I wish we could’ve stayed longer!

Clean everyone friendly

Very nice

Great

This is a great hotel for short or long term stays. I have stayed here multiple times and have always enjoyed it. Plenty of space in the rooms and the breakfast is delicious with a great variety. Outside has plenty of parking and is well lit at night for walking your dog. The staff is very friendly and helpful as well. I will definitely be coming back here when I’m in the area.

No extras available in housekeeping—everyone had leaking showers, swamping the bathroom floors—pool closed during times it should be open—easy to hear thru walls—rarely anyone at the desk—pets barking all night—weekend breakfast different quality than during the week

The property is very nice and convenient. This time my room wasn't as clean as in the past. I think the cleaning staff was in a rush and forgot to dispose of a few things and wipe everything down. Also the shower door continues to leak water when closed and in use. I mentioned this once before and it doesn't seem to have been addressed.

This was an excellent choice for an overnight in San Jose. Everything went smoothly, from my check-in to my shuttle ride to the airport. Highly recommend.

Staff was amazing, location was convenient, breakfast was excellent.

Everything was great, Clean environment, great breakfast, looks nice around the facility, great, clean, comfortable, nice, room, 2 thumbs up, loved my stay!!

Good.

My Room 104 was terrible, could hear people talking down the hall. And the people were not talking loud. Also could hear the toilets flush loudly from the upper rooms.

Property is nice and in an area where it’s still near the shopping area but also in a quiet area. Would stay again.

Property is a bit dated, but adequate. Our main problem is that they gave away our room! We tried to check in to our already paid for room (1 bedroom suite) and discovered that they already gave it to someone else. We were put in a standard king room and said they could not refund the price difference. Not happy about that at all.

Lovely hotel. Bit of road noise, but im ok with that. Breakfast was really good.

This is a frequent destination for my staycations and I've hosted work events at this location. Always a great stay!

This hotel is of modern architecture, inside the room and outside. Very clean and well appointed. Breakfast was excellent. Checkout took 10 seconds. Will return.

It was quiet and nice. The bar and food was nice.

Wonderful hotel. Staff always very welcoming with smiles on their face and very accommodating. Our company has chosen this hotel as our go to when needing employees to stay. The breakfast is great with hot food combo with healthy choices. The inside as outside is kept very well maintained and clean. My only complaint is the beds could be a little softer. I prefer a pillow top mattress rather than firm. I def recommend and will be back.

clean and quiet; breakfast is good and free shuttle to airport. no walking distance stores or restaurants. the cleaning staff forgot to clean my room for one of the days I stayed.

The good: The location was very convenient — easy in and out, short drive to multiple restaurants, etc. Service, cleanliness, and amenities were fine. Breakfast was great. The bad: The most uncomfortable mattress in a year of frequent travel — too soft and lumpy. Ugh! Ultimately, we felt safe, clean, and cared for but NOT rested :(

The rooms are spacious and comfortable.

Staff were friendly and the facility was clean. We used the pool area each day of our visit and it was one of the better pool areas that we have seen, spacious and clean.

I love this hotel I’ve stayed there a few times when I went to Raleigh. This time I wasn’t satisfied the couch in the room smelled like smoke and the room across the hall kept their television on all night both nights and I couldn’t get to sleep.

Our host Joseph did not ask us about our stay, we had to tell him. The host didn’t initiate any plan of action for concern about the inconveniences of our stay. Host acted like he didn’t really care and just shrugged it off as if it was our problem, not his. There wasn’t a resolve and once we figured no one could help us we departed. We’ve been loyal customers to Hyatt house brier creek for years and this is normally our go to for a place stay while in Raleigh. The toilet handle was broken and it caused our toilet paper to constantly roll on the floor. We removed a piece of paper from the paper towel roll and immediately spotted a bug crawling inside of it. Last but not least, our lock latch was defective and didn’t work. Night host told us maintenance would come into the room the next morning to spray for the bugs appearing & he never showed.

The staff is very friendly, the property is clean and it is located in a nice area.

Breakfast was good, hotel was clean, my room smelled of smoke, and the pillow cases had not been cleaned/replaced, definitely smelled of a smoker, doubt if I stay here again.

Everything was wonderful