NIPPONIA Sawara Merchant Town Hotel

Everything was great. You need to ask the staff to help with bags otherwise it is not offered. But upon asking they were helpful. There were steep stairs to my room. Carrying a bag up was hard but I didn’t want to hurt myself trying to carry them down.

Amazing, unique experience. Historical buildings renovated with modern furnishings. Beautiful craftsmanship and attention to detail throughout. Staff was very helpful and respectful. Highly recommend!

The property is really unlike any other place i have stayed - a beautiful set of three 100-150 year old buildings, which have been converted into luxury accomodation. You really feel like you are just staying in a traditional house in the village... except maybe the decor is more modern and contemporary. The rooms are very large (think of a one bedroom house) and our room had a beautiful garden and seating area for morning coffee. The bathroom is also a real treat - a lovely cedar bath to soak in, as well as really nice amenities to use. Make sure you have breakfast here also, as the restaurant food is well above the ordinary breakfast served in Japan... lovely presentation, and delicious also. The staff, especially Satoru, are really helpful and certainly go the extra distance to ensure everything you want is provided. He went well beyond what I consider the requirements for a front desk person, helping us to book a rental car, and even confirming our lodgings at the next place we stayed - a really considerate guy, who understands what a difference great service can make for a traveller. An amazing experience, and i can't wait to go back again sometime.

Good👍