Initial comms were non-existent until 2 days prior arrival. So, I would've like info well before our arrival.Our facility was clean and the support staff was responsive. However, I would've preferred not to reach staff for any issues as we ONLY had 3 full days for our getaway.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The location falls perfectly near shopping and walking distance to all that Rosemary Beach and Seacrest Beach has to offer. The property courtyard feels like a fortress behind its secure walls; nice to feel safe privacy with my family while still in the middle of the beach community. It couldn't have been easier to get to the community pool or the complimentary shuttle to the beach. The furniture & finish of this place are spot-on for our high expectations. We'll return soon!

Beautiful, clean and well equipped!!

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We loved the aesthetic and location of the property, but the lack of general supplies in the unit was a complete disappointment. We flew in from other parts of the country and were not aware that the unit would not come equipped with pool towels, so we spent over $100 purchasing pool towels that we can't take home with us. Also, we had to buy garbage bags, dishwasher detergent, other home supplies to keep the place tidy. At this price point, these items should be included. It's ridiculous to be expected to purchase these items upon arrival. Also, no salt/pepper or oil, cleaning supplies to keep the countertops clean or even a broom to sweep up after ourselves left us feeling totally unkempt and really detracted from our experience. There were no cozy blankets (not even a comforter on one of the twin beds upstairs), and only one towel per person. Again, very disappointing for the price point. I will not be staying with Benchmark in the future and will not recommend anyone I know does either.