From start to finish...a perfect stay...super friendly staff...clean...zero complaints...Thank you

Enjoyed my stay there. Staff was very friendly and helpful. Rooms were clean and comfortable

I was a guest for 3 days and loved every minute friendly staff area was close to outlet malls ,casino ,and everything we needed on our trip beautiful rooms and bathroom shower was powerful breakfast was delicious and plentiful place was very clean staff were professional and pleasant will definitely go back .

Our first time staying at this hotel and it won't be our last. We found it's staff to be friendly, the property clean and well maintained, the free breakfast tasty and the location perfect. Our oceanfront room was on the first floor but because there are no rooms at ground level it was actually. equivalent to the 2nd floor. We had an amazing view of the ocean and boardwalk. The Francos restaurant was directly beneath us but we were not bothered by noise from it. Since we were there during the off season, we cannot speak to the possibilty of noise during peak. As with most hotels on the boardwalk in OC, parking was tight in the garage but there was plenty of on street and additional parking.

Comfort, customer service excellent , breakfast ok !!

Booking was easy and the least expensive through Hotels.com .The room we booked had a king size bed and a large couch with a view of the bay and the ocean. The room was clean and comfortable. The bathroom was great with plenty of towels and a super nice walk in shower. Parking can be a little challenging.

Staff was really friendly, professional, and helpful. Room was clean with a good view of the ocean. Shampoo, conditioner, and body wash is provided.

Im from VA Beach, VA. My kids and I have made it a tradition to get away from our city and hang out in OC during the off season. Although most attractions are closed in the off season, alot of the staple businesses are still open and thats good enough for us. I work 2 jobs so we dont get out much. But if I have extra PTO days, I like to use them up there with them to just relax. The Hyatt OC by far has been the best establishment that we've been to. Its probably the 4 hotel in 6 months. highlights: -included breakfast was probably just as good as some of those places around the OC -love that they had luggage carts, like one for every floor! -Mickey, front desk kid was very informative. His customer service is top notch. -two pools, the indoor one is heated and even open during the off season. my kids really loved that. -plenty of parking -bathrooms were really clean as well as the lobby one. -shower heads sprayed nice with strong pressure Definitely coming back to this place!

From the moment we walked in we were welcomed with a smiling face and that continued throughout our 6 night stay no matter which Hyatt staff person we spoke to or passed by. There was plenty of parking spaces, plus side street parking close to the door. The entire hotel and room smelled fresh and was very clean. The bedding was plush and so comfortable, I just wanted to stay in bed and watch the large screen TV. Speaking of which unlike many places at the Hyatt you get many channel choices including all the HBO channels. But if you stream, you can easily sit in bed and cast all your streaming services to the TV and it doesn't cost anything. (Except for what you already pay for your streaming subscription) Every morning breakfast is ready between 6:30-7. Breakfast included scrambled eggs, hard boiled eggs, fixings for breakfast burritos, sausage links, kielbasa, potatoes, french toast sticks, bagels, toast, oatmeal, variety of cold cereal, donut holes, variety of muffins and danish, juice, tea, cocoa, coffee. There is an indoor pool, the temp is 84 degrees and it is very well maintained. I almost didn't book this hotel because they accept pets. I love animals but I have stayed in hotels before and I could smell someone's fur baby had an accident. And another all I heard was barking all the time. Not here at the Hyatt, I passed others in the lobby and parking lot with their dogs. But I never heard one dog bark. And there was definitely no odor any where.

The people who checked my husband and I in ask what had brought us here and my husband said we are celebrating my wife’s birthday. As we got settled into our room I opened the door and there was a bag filled with goodies with balloons and a note attached . It was so thoughtful of them !!! They say it’s the little things that matter the most in life and this was one of those moments. I also want to thank the person who kept us supplied with towels along with an extra box of tissues as I was not feeling well. What a great compassionate staff. Even though I wasn’t feeling the best they made our stay extra sweet.

The hotel is a very nice hotel. The only bad thing was the bed was very hard. Was supposed to stay 4 nights but by the 3rd my back was hurting so bad we left early.

Everything was great

We only stayed one night, but all was very nice

Our stay at the Hyatt is always fantastic. The hospitality here is some of the best. Front desk employee Chad is always super nice and helpful! He is an asset to the company. We also LOVE the daily breakfast. It is the freshest and tastiest, and they serve the best array of options compared to other hotels. The rooms are spacious and always cleaned thoroughly. The pricing is well worth the value. Highly recommend, always.

Staff was friendly and the hotel was very clean. Beds were comfortable and loved the L shaped couch in our room. ( pillows not so much) We had a partial room view of the ocean and it was nice. Breakfast was one of the best I’ve had only thing missing was flavored coffee creamers haha but still loved it. We went during off season and only stayed a night so we didn’t experience the indoor pool but it looked great. We would love to stay again ‘

The place was ok. It did not meet my expectations. The walls are so thin that you can hear others from the other room. I asked my room to be changed. My stuff was lost and thrown away. I didn't expect to have such a bad stay. I will never return to this hotel again.

Wonderful time and right on the boardwalk

Great hotel perfect location

Hotel, view, and location was amazing. Bed was very comfortable, room was clean and fresh. Blanket in closet was not clean. I put it to the side and used something different, but may want to check those even if they are left in the bag upon checkouts.

Was a beautiful patio scenery with oceanfront view. Loved the bed and sheets. Very comfortable! Shower was amazing as well!

It was really close to the beach.

Friendly staff. Nice inside pool! Beautiful and clean rooms. Very quiet. A stones throw to the boardwalk. Close to all the shops and restaurants. Would stay again.

Great stay!! Requested a microwave since the regular rooms do not have one. Was sent up immediately. Spacious room and clean. Perfect end of the year get-a-way. Wish I could stay during peak season, would love it.

Good service and good location

Everything was excellent . Pillows were too soft for me. Front desk lady was very kind and helpful

Good location.

Wonderful

Our first Honeymoon. As my wife calls it in 33 years of marriage. Only do to a small child when we married. Now that’s over and looking forward to the next honeymoon.

Nice hotel, good customer service and breakfast

The hotel building is not very attractive or inviting. However, inside it is very comfortable and clean. The rooms are great. A pleasant surprise.

Vey clean and dated, cleaning crew very nice. The AC waant working properly and it was hard for me to sllep but great stay... the breakfast bar was delicious and plenty of options, right next door to coastal salts great restaurant(lil pricy but DELICIOUS). Will stay again!!!!

Restaurant and bar was not open.