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Upon arriving at the hotel, the owner did not check our Pass Sanitaires and there were absolutely no obvious measures made to protect myself and my family with relation to Covid. The standard of the rooms and building itself was absolutely shocking. When entering our bedroom the outside door had been left wide open, considering the fact that it was 2 degrees outside, the bedroom was freezing. The Hotel had no central heating turned on. In our bathroom we hadn’t even been given toilet roll, which I would consider to be an essential, and it definitely had not been properly cleaned. The bathroom door did not close all the way and there was no way any privacy for the person inside. In the doorway there was even a nail sticking out that could definitely harm anyone who brushed up against it. In the morning, we came downstairs to no breakfast laid out despite it being included. Eventually the owner made up plastic trays with unclean glasses and cutlery. He proceeded to give us a basket of a quarter of a baguette each and three croissants between four of us. Again there were absolutely no measures of protection against Covid. The juice machine clearly hadn’t been cleaned and spat out very old lumpy “orange juice”. Once we decided to leave the owner asked us how breakfast was and we naturally said that it was deeply unsatisfactory. He then proceeded to shout aggressively in our faces in an extremely unprofessional and disrespectful manner. Upon complaining further about all of the items I have previously mentioned he then proceeded to yell “well that’s not my problem”. We walked upstairs to pack our belongings, to avoid more confrontation and he stormed after us yelling incredibly rude comments to us when we had simply were being honest. We replaced the room key on the designated area in reception and walked out to our car without saying anything as we didn’t want to have to confront his ggressiveness again. He then proceeded to follow us out of the hotel yelling rudely

Nothing

The hotel heating wasn’t on - 2 degrees outside ! The room was freezing. Breakfast was awful when the owner asked how everything was and I started to talk to him he just yelled at my family, as if it was our fault. The hotel is so tired and way over priced. Please don’t stay. If zero stars was an option that is what we would give.

The location

The hotel was not like showed on pictures, was old, rooms where old, décoration was old, no breakfast given, restaurant of the hotel closed at night... Not worth the price paid

The location of the hotel was excellent, immediately next door to a ski hire shop and a minutes walk to the gondola. VERY close to bars/restaurants. Views from the balconies was very nice.

The hotel is VERY tired Beyond shabby chique ); décor is at least 30 years old, paint flakey, bathrooms unhygienic, taps hanging off, communal area furniture old fashioned. It feels unloved. Mould in the marmalade jar (for which there were genuine apologies). The bathroom water was intermittently scalding hot; dangerously so and reporting it seemed to have no apparent effect.

Very friendly staff, great view from the spacious room terrace, very clean. Not luxurious, but very comfortable, with a bath and good bedding. Just a few steps from the Teleriou lift & sales office, shops, and restaurants.

A shower curtain /wall would have kept the bathroom drier, but we can live without it