location and value for money

bed was a little small for a double

Staff are lovely and check in was very easy. Breakfast was absolutely lovely and didn’t get the “how’s everything “ comment that you seem to get everywhere nowadays. Can’t thank you enough for that alone, if something wasn’t right I’d say.

Shower didn’t drain so had to cut it short, and the bathroom floor creaked like a horror movie at 3.30 this morning. Didn’t bother me, but I’m sure it must have bothered my neighbours 🤣

Location was perfect for Crufts attendance. The staff were very friendly and helpful. It was also very accommodating for dogs staying too. There is a dog friendly restaurant and there are green areas in close proximity for walking and toilet breaks. Thank you for accommodating our and our pups needs.

I didn’t find the bed very comfortable and the water pressure in the shower is just awful.

The standard of facilities and cleanliness was far above what I expected at the price

The bathroom extract fans were noisy with a very long overrun. Service at breakfast was slow.

Staff couldn't do enough for you. Really friendly and helpful

Room was very cold. No heating on. Used little portable heater. Lounge was a little warmer and the same in the bar area too

everything

bedside light did not work switch faulty

Food good

Room in attic

Amazing helpful staff, impeccably clean

A spotless hotel..great facilities, friendly helpful staff.. And a very nice breakfast. Thankyou

Couldn't fault anything

Friendly staff. Immaculately clean. Food was good. Grounds lovely.

Floor boards creaky

very friendly and clean. fantastic breakfast.

N/A

Excellent staff who go the extra mile to look after you. Felt very safe as a some female traveller.

Dinner menu needs a few simpler dishes. pasta or salad would be good but couldn't fault what I did have.

great value, staff very amazing.

nothing. all was good.

The staff were excellent. Friendly, professional, attentive. Lovely meal in the restaurant. Excellent breakfast with lots of choice.

Nothing, all was good.

Breakfast was amazing, very tasty and friendly staff. The location was an hour away from my house which wasn’t a problem as I was travelling for a wedding. The only problem I had is that the sat nav tells you are there, but you have to go further along and it is tucked away and only sign posted next to the entrance, I drove past it and had to go back down the dual carriage way and turn back round. The hotel is very nice and lit up at night it looks beautiful. The bed was so comfy! I would love one of those mattresses! Very nice room and had everything I needed apart from milk pots to go with the teabags in the room. I was upgraded to a double room due to being with a wedding party. I really appreciated that. Thank you!

There was a towel placed at the bottom of the radiator in the bathroom, that appeared to be leaking but didn’t affect my stay. The heating could have been put on as it was quite chilli when I got back to the room. I would have liked some milk sashes to make a cup of tea, but didn’t bother me to much as I had breakfast included.

The room was well equipped with a very comfy bed. Dinner was exceptional and the restaurant stunning! The staff, although quite young were very well trained and exceptionally efficient with lovely manners..

Nothing!

The setting. The decor. The staff. The food (breakfast and evening). The atmosphere. The location. 5th stay...and will be back!

The only thing was the music played near the communal area/lobby..a little too funky at times, but that might just be down to taste (ie my age 😘!)

clean great location

Decor, Location

The staff were lovely, the room was clean and thought was put into extras that guests might need.

Noise from the nearby busy road and synthetic bedding.